Vaibhav Madkan
Senior Business Analyst
Vancouver,BC
Summary
Certified SAFe® 6 Agilist and Senior Business Analyst with almost 8 years of experience in driving process optimization, data analysis, and strategic project management. Skilled in leading cross-functional teams through complex transformations, enhancing efficiency, and aligning business goals with agile methodologies. Adept at stakeholder engagement, change management, and delivering actionable insights to support business growth. Proven ability to manage projects from concept to completion, ensuring successful outcomes in dynamic environments.
Overview
8
8
years of professional experience
2
2
Certificates
5
5
years of post-secondary education
Work History
Senior Business Analyst
Intact Financial Corporation
Vancouver, British Columbia
7 2022 - Current
- Collaborated with cross-functional teams, ensuring cohesive approach to business analysis.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Streamlined workflow for better productivity with implementation of new software solutions.
- Collaborated with senior management to develop and implement business plan that increased usage of modernized systems by 11%
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
- Guide development and testing teams; ensure that requirements are well understood and met, revise test plans and test cases, coordinate defect management and change request process
Business Analyst
Intact Financial Corporation
Toronto, Ontario
11.2018 - 07.2022
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Streamlined workforce management processes, implementing efficient systems for tracking productivity and performance.
- Conducted business analysis for transitioning 6,000 employees to Avaya elite telephony, enabling seamless management of 18,000 claims.
- Partnered with IT to implement new software solutions for workforce management, resulting in improved data accuracy and increased automation of routine tasks.
- Developed reporting frameworks, boosting workforce productivity by 12% within six months.
- Designed forecasting models to predict future workforce requirements based on historical data and trend analysis.
Data Analyst
Gainshare Performance Marketing
Toronto, Ontario
02.2017 - 11.2018
- Produced monthly reports using advanced Excel spreadsheet functions.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Utilized data visualization tools such as Tableau and Datorama to effectively communicate business insights.
- Generated reports to monitor and analyze website performance, search engine rankings, or domain authority.
- Conducted comprehensive data analysis to support strategic planning, leading to more informed decision-making.
- Created dashboards to monitor and track key performance indicators.
Education
Post Graduate Diploma - Advertising - Digital Media Management
Humber College
Toronto, ON 09.2015 - 08.2016
Post Graduate Diploma - Marketing Management
George Brown College
Toronto, ON 09.2014 - 08.2015
Bachelor of Science - Computer Science
Indraprastha University
New Delhi, India 08.2009 - 08.2012
Skills
Business Analysis & Requirements Gathering
Stakeholder Management & Communication
Process Improvement & Optimization
Data Analysis & Reporting
Project Management & Coordination
Agile Methodologies (SAFe, Scrum, Kanban)
Change Management & Risk Management
Forecasting & Strategic Planning
Business Process Mapping
Product Development
Jira
Tableau
Visio
Excel
PowerPoint
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Certified SAFe® 6 Agilist
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Analyst
Intact Financial Corporation
11.2018 - 07.2022
Data Analyst
Gainshare Performance Marketing
02.2017 - 11.2018
Post Graduate Diploma - Advertising - Digital Media Management
Humber College
09.2015 - 08.2016
Post Graduate Diploma - Marketing Management
George Brown College
09.2014 - 08.2015
Bachelor of Science - Computer Science
Indraprastha University
08.2009 - 08.2012
Senior Business Analyst
Intact Financial Corporation
7 2022 - Current