Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vaibhaviben Patel

SCARBOROUGH,Ontario (ON)

Summary

Dynamic and detail-oriented Administrative Executive with a proven track record of efficiently managing executive schedules, organizing high-level meetings, and enhancing office productivity. Skilled in project coordination, document preparation, and financial administration. Known for strong interpersonal skills and the ability to handle confidential information with professionalism and discretion.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Thriffty's Inc.
05.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.

Administrative Executive

Zen Group of Schools
03.2021 - 04.2022
  • Provided high-level administrative support to the executive team, including managing calendars, scheduling meetings, and coordinating travel arrangements.
  • Prepared, edited, and distributed correspondence, reports, and presentations for executives.
  • Handled incoming and outgoing communications, ensuring timely and appropriate responses. Arranged and coordinated executive meetings, including preparing agendas, taking minutes, and following up on action items.
  • Organized company events, conferences, and off-site meetings, managing logistics and ensuring smooth execution.
  • Assisted with special projects and initiatives, providing administrative support and ensuring project timelines and deliverables were met. Conducted research and compiled data for reports and presentations. Tracked project progress and communicated updates to relevant parties. Drafted and proofread emails, letters, and other documents on behalf of executives.
  • Maintained effective communication channels within the organization, ensuring information was disseminated appropriately.
  • Handled confidential information with discretion and maintained a high level of professionalism.
  • Prepared and processed expense reports, reimbursements, and purchase orders. Assisted with budget preparation and financial reporting. Monitored and managed office expenses to stay within budget.

Administrative Assistant

Zen Group of Schools
08.2017 - 07.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.

Education

Master of Science - Environment And Management

Memorial University of Newfoundland
St John’s, NL
02.2021

Bachelor of Science - Civil Engineering Technology

Gujarat Technological University
Gujarat, India
05.2017

Skills

  • Calendar Management
  • Travel Coordination
  • Meeting and Event Planning
  • Document Preparation
  • Office Administration
  • Data Entry and Record Keeping
  • Communication and Interpersonal Skills
  • Problem-Solving
  • Confidentiality and Discretion
  • Time Management

Languages

English
Full Professional

Timeline

Assistant Manager

Thriffty's Inc.
05.2021 - Current

Administrative Executive

Zen Group of Schools
03.2021 - 04.2022

Administrative Assistant

Zen Group of Schools
08.2017 - 07.2019

Master of Science - Environment And Management

Memorial University of Newfoundland

Bachelor of Science - Civil Engineering Technology

Gujarat Technological University
Vaibhaviben Patel