Vaibhav Sharma
Toronto,ON
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Supervisor
Paragon Security
07.2023 - Current
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
Store Advisor
Mountain Equipment Co-op
07.2022 - 11.2022
- Boosted customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Managed inventory efficiently, ensuring optimal stock levels for popular products.
- Enhanced store appearance by creating eye-catching product displays and maintaining cleanliness.
- Developed strong relationships with customers, resulting in repeat business and increased sales.
Bank Teller
HDFC Bank
11.2021 - 04.2022
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Education
Master's Diploma - Marketing Management
Centennial College of Applied Arts And Technology
Scarborough, ON08.2023
Master's Diploma - Business Management
Canadore College of Applied Arts And Technology
Toronto, ON12.2022
Bachelor of Arts - Economics
University Of Delhi
Delhi, IND06.2020
Skills
- Security Screening
- Security Team Management
- Skilled in Conflict Resolution
- Site Visits
- Workplace Safety
- Store Maintenance
- Merchandise Display
- Store Operations
- Customer Needs Assessment
- Deposit and Withdrawal Management
- Customer Relationship Development
- Financial Product Knowledge
Languages
English
Full Professional
Certification
canadian securities course ( In progress )
Timeline
Security Supervisor
Paragon Security
07.2023 - Current
Store Advisor
Mountain Equipment Co-op
07.2022 - 11.2022
Bank Teller
HDFC Bank
11.2021 - 04.2022
Master's Diploma - Marketing Management
Centennial College of Applied Arts And Technology
Master's Diploma - Business Management
Canadore College of Applied Arts And Technology
Bachelor of Arts - Economics
University Of Delhi
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