Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
BusinessAnalyst

Vaibhav Sharma

Toronto,ON

Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Security Supervisor

Paragon Security
07.2023 - Current
  • Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
  • Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
  • Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
  • Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.

Store Advisor

Mountain Equipment Co-op
07.2022 - 11.2022
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Managed inventory efficiently, ensuring optimal stock levels for popular products.
  • Enhanced store appearance by creating eye-catching product displays and maintaining cleanliness.
  • Developed strong relationships with customers, resulting in repeat business and increased sales.

Bank Teller

HDFC Bank
11.2021 - 04.2022
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Streamlined teller operations for better workflow by implementing time-management strategies.
  • Enhanced branch sales through cross-selling bank products and services to customers.
  • Provided exceptional customer service, resulting in increased client retention and loyalty.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.

Education

Master's Diploma - Marketing Management

Centennial College of Applied Arts And Technology
Scarborough, ON
08.2023

Master's Diploma - Business Management

Canadore College of Applied Arts And Technology
Toronto, ON
12.2022

Bachelor of Arts - Economics

University Of Delhi
Delhi, IND
06.2020

Skills

  • Security Screening
  • Security Team Management
  • Skilled in Conflict Resolution
  • Site Visits
  • Workplace Safety
  • Store Maintenance
  • Merchandise Display
  • Store Operations
  • Customer Needs Assessment
  • Deposit and Withdrawal Management
  • Customer Relationship Development
  • Financial Product Knowledge

Languages

English
Full Professional

Certification

canadian securities course ( In progress )

Timeline

Security Supervisor

Paragon Security
07.2023 - Current

Store Advisor

Mountain Equipment Co-op
07.2022 - 11.2022

Bank Teller

HDFC Bank
11.2021 - 04.2022

Master's Diploma - Marketing Management

Centennial College of Applied Arts And Technology

Master's Diploma - Business Management

Canadore College of Applied Arts And Technology

Bachelor of Arts - Economics

University Of Delhi
Vaibhav Sharma