Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vaibhav Ram

Winnipeg,Manitoba

Summary

Talented Telephone Interviewer successful in hosting phone interviews to obtain high-quality data. Practiced in fast and accurate data entry allowing the flexibility to quickly answer clients' questions and remain friendly. Focused on following regulations and protocols regarding call-backs and interview etiquette. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Telephone Interviewer

Ipsos-Reid
04.2023 - Current
  • Gathered data and insights from participants during telephone interviews.
  • Administered phone interviews to survey participants.
  • Followed call center protocols when notifying participants of call purpose and use of information.
  • Documented records of call information.
  • Delivered information from script regarding surveys for on-demand phone project assignment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Provided quality customer service to earn satisfaction ratings of [Number]%.

Store Associate

Walmart
08.2022 - 07.2023
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Increased sales and customer satisfaction through personalized servicing.
  • Evaluated prices and conducted audits to detect and correct price discrepancies.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Education

BBA -

University of Winnipeg
Winnipeg, MB
04.2026

Skills

  • Project Planning
  • Quality Standards
  • Following Detailed Instructions
  • Microsoft Dynamics
  • Persuasive Communication
  • Interview Techniques
  • Telephone Interviews
  • Customer Experience
  • Product Availability
  • Scripting Languages
  • Reading Comprehension
  • Crisis Management
  • Customer Relationship Management
  • Continuous Improvement

Timeline

Telephone Interviewer

Ipsos-Reid
04.2023 - Current

Store Associate

Walmart
08.2022 - 07.2023

BBA -

University of Winnipeg

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Vaibhav Ram