Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Paladin Security
2023.04 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in personal vehicle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Issued access cards to authorized personnel to monitor access points.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Examined doors, windows and gates to verify security.
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Completed full building and grounds patrols to spot and investigate concerns.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Supervisor
Hawks International Security Services Pvt. Ltd.
2021.08 - 2022.05
Conducted regular patrols of facility to detect and deter security threats.
Recorded incident reports with detailed accounts of occurrences.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Prepared and submitted reports to keep management informed of security activities and developments.
Developed and implemented strategies to prevent and respond to security incidents.
Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
Coordinated with security personnel or other departments to establish safety of visitors and staff.
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
Conducted regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.
Responded swiftly to security incidents and effectively resolved security issues.
Kept team compliant with security protocols and appearance standards.
Security Officer
Hawks International Security Services Pvt. Ltd.
2020.08 - 2021.08
Checked and verified photo identification prior to granting facility access in the mall.
Patrolled and monitored premises by foot.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Regulated vehicle and pedestrian traffic onto building grounds.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Monitored CCTV cameras and alarm systems for security breaches.
Sales Associate
Walk2Mart Supermarket
2017.02 - 2018.10
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Helped customers locate products and checked store system for merchandise at other sites.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Master of Science - Forensic Science And Criminology
Panjab University
Chandigarh
09.2020
Bachelor of Science - Zoology
Mumbai University
Mumbai
05.2018
Skills
Access Control
Security management
Incident Investigation, documentation and reporting
Workplace Safety
Punctuality
Security procedures knowledge
Keen observer
Team Leadership
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Elementary
Certification
Certificate of Achievement "Active Shooter Training for Healthcare Officers", by Paladin Security - April 2024.
Certificate of Achievement " Computer Security Awareness (PSG) 2023", by Paladin Security - April 2024.
Certificate of Achievement "Introduction to Healthcare (ON)", by Paladin Security - April 2024.
Additional Information
Currently enrolled in online course "Certified in Security Supervision and Management - CSSM", offered by International Foundation for Protection Officers (IFPO)
Have a personal vehicle for commute purposes
Have Emergency First Aid and CPR level C certificate, by "Canadian Red Cross" - expiry 2025