Overview
Work History
Education
Languages
Certification
Timeline
AdministrativeAssistant

Vaibhav Pawar

Willams Lake,BC

Overview

13
13
years of professional experience
1
1
Certification

Work History

IT Support Engineer (Full Time)

Sandtronic Business Systems Ltd
05.2024 - Current
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.


  • Provided first-level technical support to employees, addressing hardware and software issues.
  • Assisted in the installation, configuration, and maintenance of computer systems and peripherals.
  • Resolved network connectivity issues and performed basic network troubleshooting.
  • Logged and tracked support requests using the company’s ticketing system, ensuring timely resolution.
  • Software Applications: Microsoft Office 365, VPN, Antivirus Software, SAP, Autodesk, AutoCAD.

F&B Server ( Part Time)

3 Days In A Week 4 Hrs Tim Hortons
01.2024 - Current
  • Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.

IT Manager

Fairfield By Marriott Calangute Goa
11.2021 - 11.2023
  • Marriott Image OS Installation, Configuration of Outlook, office 365, Maintaining Network printers, Desktop and laptops
  • Ability to resolve the problem telephonic and remotely
  • Managing the regular backups for all the Servers & Maintaining a record of various software Licenses and hotel Bandwidth
  • Applying for ad IDs, Emails, and Mobile Email Requests
  • To keep track of inventory for all the Desktops, Printers, Servers, meeting rooms, etc
  • Coordination with vendors for business requirements and installation.

IT Analyst

Marriott Hotels India Pvt Ltd
11.2018 - 11.2019
  • Marriott Image OS Installation, Configuration of Outlook, Maintaining Network printers, Desktop and laptops
  • Provide support to users & attend to Application-related Problems
  • Managing the regular backups for all the Servers & Maintain a record of various software Licenses
  • Applying for ad IDs, Emails, and Mobile Email requests
  • Coordination with vendors for business requirements and installation.

IT Executive

JW Marriott Mumbai Juhu
07.2016 - 11.2018
  • Application and network support for around 350 PCs/Laptops with Windows 7 OS (Marriott Image)
  • Marriott Image OS Installation, Configuration of Outlook, Maintaining Network printers, Desktop and laptops
  • Managing the regular backups for all the Servers & Maintain a record of various software Licenses
  • Installation and Managing software like MICROS Symphony & OPERA PMS etc
  • Expertise in Hotel Industry-specific software like GUMNUT, SUN, GUESTWARE etc.

FMS Engineer

Kalyx InfoTech Pvt. Ltd.
02.2015 - 06.2016
  • Support to users on their standard applications like MS Word, Excel, PowerPoint, IE, MS Outlook, etc
  • Configuration of Fidelio Material Control, OPERA PMS, SUN, SPA Soft.

Desktop Engineer

Web Technology Pvt Ltd
07.2012 - 01.2015
  • Application & Network support around 1000 Pc/Laptops with Windows XP, Windows Vista & Windows 7 OS
  • Responsible for resolving problems & issues related to Hardware, Software, LAN problems
  • Data encryption and decryption are done through Safe boot, Resolving the Problem of the Safe boot issue
  • Handling office and Store giving support through phone, remote or net meetings.

Desktop Engineer

Allied Digital Services Ltd
07.2011 - 08.2012
  • Assembling Laptop and installed Operating System and Standard Application
  • Checked Laptop Q/C (Quality Check) Report
  • Assembling, Installing POS Machin & KOT Printer.

Education

Hardware and Networking, CCNA course -

Jetking Vile Parle (E), Mumbai

Bachelor of Science - Computer Science

Ismile Yusuf Collage

Languages

English
Hindi
Marathi

Certification

Hardware & Networking CCNA

Timeline

IT Support Engineer (Full Time)

Sandtronic Business Systems Ltd
05.2024 - Current

F&B Server ( Part Time)

3 Days In A Week 4 Hrs Tim Hortons
01.2024 - Current

IT Manager

Fairfield By Marriott Calangute Goa
11.2021 - 11.2023

IT Analyst

Marriott Hotels India Pvt Ltd
11.2018 - 11.2019

IT Executive

JW Marriott Mumbai Juhu
07.2016 - 11.2018

FMS Engineer

Kalyx InfoTech Pvt. Ltd.
02.2015 - 06.2016

Desktop Engineer

Web Technology Pvt Ltd
07.2012 - 01.2015

Desktop Engineer

Allied Digital Services Ltd
07.2011 - 08.2012

Hardware and Networking, CCNA course -

Jetking Vile Parle (E), Mumbai

Bachelor of Science - Computer Science

Ismile Yusuf Collage

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