Vaibhav Malhotra
Calgary,AB
Summary
Hardworking College Student seeking employment. Bringing forth a motivated attitude and a variety of powerful skills. Adept in various social media platforms and office technology programs. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team.
Overview
5
5
years of professional experience
Work History
Server
Aahar Indian Vegetarian Restaurant
10.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Sales Representative
Malsons Ltd
03.2020 - 07.2022
- Worked well in a fast-paced environment
- Trained new sales professionals and provided coaching as needed to maintain company sales success
- Brought forth excellent customer service skills and a commitment to customer satisfaction
- Developed systems that streamline sales processes, yielding a 150% increase in productivity
- Recorded notes and kept accurate worklogs
- Brought forth a high-energy and engaging spirit
Assistant HR Manager
Bhagwati Lacto Vegetarian exports Ltd
07.2019 - 07.2022
- Provided optimal assistance to the General Manager and handled a variety of tasks
- Served as a helpful assistant to all office staff including the Accountant, Property Manager, Maintenance Manager, and Broker
- Assisted in maintaining all hard copy files for the HR department
- Served as a hardworking and effective HR Assistant in a fast-paced office
- Maintained extremely well organized records and handled all HR matters with confidentiality and the application of company standards
Customer Service Representative
Dominos Pizza
07.2018 - 02.2020
- Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer
- Redirected calls as needed and worked with my supervisor to address any outstanding issues or concerns
- Kept records, calendars, and company information accessible
- Attended workshops and conferences centered around increasing customer service skills
- Developed a strong working knowledge of products and offerings
Education
Law
Baba Farid University
05.2019
High School
St Joseph Convent School
09.2016
Skills
- Leadership
- Ability to Work in a Team
- Communication Skills
- Customer Service
- Microsoft Office
- Communication
- Collaboration & Teamwork
- Order Delivery Practices
- Order Management
- Supply Restocking
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Server
Aahar Indian Vegetarian Restaurant
10.2022 - 06.2023
Sales Representative
Malsons Ltd
03.2020 - 07.2022
Assistant HR Manager
Bhagwati Lacto Vegetarian exports Ltd
07.2019 - 07.2022
Customer Service Representative
Dominos Pizza
07.2018 - 02.2020
Law
Baba Farid University
High School
St Joseph Convent School
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