Vaibhav Mahajan
Surrey,BC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Go Guard
Surrey, British Columbia
03.2024 - Current
- Implemented quality control measures to uphold company standards.
- Recruited and trained new employees to meet job requirements.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Managed security staff schedules for shifts, minimizing overtime costs.
Sales Associate
Winners
Tsawwassen Mills, Canada
06.2022 - Current
- Resolved customer complaints promptly and efficiently.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Monitored customer satisfaction levels through surveys and feedback forms.
- Provided excellent customer service to resolve customer complaints promptly.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered customer inquiries via phone, email, and chat.
Sales Associate
Aldo
Tsawwassen Mills, Canada
11.2022 - 06.2023
- Recommended, selected and located merchandise based on customer desires.
- Computed purchases and received and processed cash or credit payment.
- Ticketed, arranged and displayed merchandise to promote sales.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Handled customer complaints in a professional manner.
Education
BBA - BUSINESS ADMINISTRATION
GURU NANAK DEV UNIVERSITY
AMRITSAR, INDIA05-2021
DIPLOMA - GENERAL STUDIES
DOUGLAS COLLEGE
NEW WESTMINSTER05-2024
SENIOR HIGH SCHOOL -
BHAVAN'S SL PUBLIC SCHOOL
AMRITSAR, INDIA01.2018
Skills
- Data entry
- Stocking supplies
- Customer service
- Billing support
- Appointment management
- Workflow optimization
- Office administration
- Front desk operations
- Operations management
Timeline
Assistant Manager
Go Guard
03.2024 - Current
Sales Associate
Aldo
11.2022 - 06.2023
Sales Associate
Winners
06.2022 - Current
BBA - BUSINESS ADMINISTRATION
GURU NANAK DEV UNIVERSITY
DIPLOMA - GENERAL STUDIES
DOUGLAS COLLEGE
SENIOR HIGH SCHOOL -
BHAVAN'S SL PUBLIC SCHOOL
Similar Profiles
Amelie ZuzoloAmelie Zuzolo
Honor Guard at Army National Guard Honor GuardHonor Guard at Army National Guard Honor Guard
Isaiah MillerIsaiah Miller
Supply Specialist at U.S. ARMY NATIONAL GUARD, Teaneck National Guard ArmorySupply Specialist at U.S. ARMY NATIONAL GUARD, Teaneck National Guard Armory
Marvin FlournoyMarvin Flournoy
Commanding Officer. Lt Col at Cal State Guard/U.S Air Guard SupportCommanding Officer. Lt Col at Cal State Guard/U.S Air Guard Support