Vaibhav Khanna
Vancouver,BC
Summary
Highly efficient Operations Supervisor with over 9 years of combined Aviation and Trade Operations, Business and Finance experience, managing multiple teams and monitoring key factors impacting airport operations.
Overview
9
9
years of professional experience
Work History
Security Supervisor
Securiguard Services
01.2022 - Current
- Develop, implement, and evaluate the Quality Assurance Program which includes Quality Auditing of all staff
- Act as the escalation point, monitor and respond to key operational concerns to ensure successful service delivery
- Complete performance logs on security personnel, provide coaching and guidance by Corrective Action Reporting
- Manage multiple unionized teams, develop and implement Standard Operating Procedures for all job classifications
- Provide security risk and threat assessments, possible solutions to the client and generate Security Month End Reports
- Liaison with the Airport Authority and foster working relationships with contractors and local law enforcement groups.
Operations Supervisor
Securiguard Services
03.2020 - 01.2022
- Monitored and analyzed peak demands, prepared forecasting, and contingency plans
- Worked alongside various client specific regulations and key operational demands, prepared SOPs, and post orders
- Scheduled, coordinated, supervised, coached, mentored & lead diverse teams of around 150 security professionals.
Import Operations Supervisor
Falcon Exports
01.2018 - 03.2020
- Managed sourcing and importing of industrial minerals & delivered critical product specifications to manufacturers
- Increased portfolio revenue by 45% within the first accounting year by signing and retaining new contracts
- Conducted paperwork: contracts, translations, bank procedures, global quality certification, etc.
Assistant Mobile Mortgage Specialist
TD Canada Trust
09.2018 - 01.2020
- Processed applications and submissions in accordance with channel specific policies
- Partnered with support groups to facilitate the end-to-end credit decision process
- Applied bank and business channel operating policies and procedures, and ensured due diligence is conducted.
Assistant Manager
7 Eleven Canada
12.2014 - 12.2017
- Prepared daily cash summary and purchase summary reports
- Overseen & maintained monthly & quarterly budgets by supervising scheduled hours and other operating expenses
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Post Graduate Certificate - International Business Management (Honours)
Seneca College Of Applied Arts & Technology
Toronto, ON12.2014
Bachelor's degree - Economics (Honours)
DAV College (Panjab University)
Chandigarh, IN06.2013
Skills
- Excellent Client Relationship Management & Personal Management skills
- Effective leadership, professional communication/listening and negotiating skills
- Strong team development and execution skills
- Proven critical thinking and decision-making skills
- Strong business acumen and analytical skills
- Budgeting and cost control strategy skills
- Proficient in Microsoft Office: Word, Excel, PowerPoint, and Outlook
Timeline
Security Supervisor
Securiguard Services
01.2022 - Current
Operations Supervisor
Securiguard Services
03.2020 - 01.2022
Assistant Mobile Mortgage Specialist
TD Canada Trust
09.2018 - 01.2020
Import Operations Supervisor
Falcon Exports
01.2018 - 03.2020
Assistant Manager
7 Eleven Canada
12.2014 - 12.2017
Post Graduate Certificate - International Business Management (Honours)
Seneca College Of Applied Arts & Technology
Bachelor's degree - Economics (Honours)
DAV College (Panjab University)
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