Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Entrepreneurship Intern
IBoost Innovation Zone, TMU
02.2020 - Current
Identified and communicated customer needs to supply chain capacity and quality teams.
Continuously sought opportunities for personal growth within the field of entrepreneurship, attending workshops and seminars to stay current with industry trends.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Managed social media presence and online marketing efforts, generating brand awareness and attracting potential clients.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Performed statistical analyses to gather data for operational and forecast team needs.
Devised processes to boost long-term business success and increase profit levels.
Determined business plan, mission statement, and vision.
Established strong relationships with industry leaders through networking events, fostering valuable partnerships.
Identified target customer segments through in-depth research, building tactical marketing strategies.
Excellent communication skills, both verbal and written.
Research Assistant
Toronto Metropolitan University
09.2019 - 02.2022
Troubleshot and resolved equipment and process issues.
Maintained and calibrated various types of lab equipment.
Synthesized complex information into clear summaries for presentation purposes, making findings accessible to diverse audiences.
Monitored and documented safety standards to verify compliance.
Implemented ethical guidelines throughout all stages of the research process, fostering responsible conduct in scientific pursuits.
Attended seminars and symposiums to improve overall knowledge and understanding.
Conducted tests on equipment and instruments for quality.
Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
Collected research data through experimentation, surveys and leading focus groups.
Created surveys and questionnaires to collect data for research projects.
Collaborated with other researchers to develop successful research strategies.
Recorded and analyzed data to produce reports of results.
Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
Strengthened communication skills through regular interactions with others.
Developed strong communication and organizational skills through working on group projects.
Education
Bachelor of Science - Civil Engineering
University of Sistan And Balouchestan
Zahedan , Iran
07.2004
Skills
Customer Service
Project Planning
Budget Administration
Innovative thinking
Team Development
Documentation And Reporting
MS Office
Scheduling and Coordinating
Lead Generation
Teamwork and Collaboration
Decision-Making
Data Entry
Multitasking Abilities
Languages
English
Professional Working
Persian
Native or Bilingual
Arabic
Elementary
Chinese (Mandarin)
Elementary
Certification
Entrepreneurship Internship Certificate - Lab2Market, Mitacs and NSERC
Acting Head of Registration & Licensing Dept: at Sharjah Research Technology & Innovation Park Free Zone AuthorityActing Head of Registration & Licensing Dept: at Sharjah Research Technology & Innovation Park Free Zone Authority