Uzziel Jeronimo
Carmel
Summary
Knowledgeable and dedicated customer service professional with extensive experience in food and retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Maintenance Assistant
Windsor Monterey Care Center
03.2023 - Current
- Maintained safety conditions and standards in facility.
- Used and operated various types of tools such as power saws, sanders, and basic hand tools.
- Cleaned mechanical systems to keep machinery operating at peak performance.
- Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
Dietary Aide
Windsor Monterey Care Center
02.2021 - 03.2023
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Customer Service Representative
Candy Row
03.2018 - 02.2021
- Provided primary customer support to internal and external customers in fast-paced environment.
- Responded to customer requests for products, services and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
Carmel High School
Carmel06.2019
No Degree - Criminal Justice
Monterey Peninsula College
MontereySkills
- Sales expertise
- Complaint resolution
- Good listening skills
- Order Fulfillment
- Money handling abilities
- Service standard compliance
- Equipment maintenance and repair
- Building maintenance
- Creative problem solving
- Product Displays
- Point of Sale Knowledge
- Food Preparation and Safety
- Adaptive and Creative
- Hospitality service expertise
- Friendly and outgoing
- Fluent in English and Spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Hiking
- Soccer
- Movies
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Maintenance Assistant
Windsor Monterey Care Center
03.2023 - Current
Dietary Aide
Windsor Monterey Care Center
02.2021 - 03.2023
Customer Service Representative
Candy Row
03.2018 - 02.2021
High School Diploma -
Carmel High School
No Degree - Criminal Justice
Monterey Peninsula College
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