Uzair Saeed
Etobicoke,ON
Summary
Highly skilled professional with extensive expertise in web/IT project management, digital marketing coordination, client management, and web implementation. Proactively leads digital projects using critical thinking to establish project plans, oversee timelines, and ensure successful outcomes. Thrives in fast-paced environments, meeting tight deadlines with exceptional interpersonal skills. Confident in consistently delivering exceptional results. Talented professional considered a knowledgeable leader and dedicated problem solver. Brings 7 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs, and improvements.
Overview
8
8
years of professional experience
Work History
Project Coordinator - Web Implementation
Jonas Software
2023.01 - Current
- Achieved project objectives by evaluating requirements, preparing and completing action plans, monitoring activities, and meeting project timelines
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Kept clients informed of the project's progression, issues, and results by sending emails to clients and following up with phone calls
- Collaborated with other departments to resolve issues promptly
- Coordinated the implementation of Jonas web services for 25 new clients, improving customer satisfaction by 10% and lowering client set-up cost by 20% by training and supporting clients and project managers to install the product and test online web products
- Client recognition, Client's Choice Award, and Company recognition received within 6 months
- Moved from 20 to 70 projects within 4 months
- Currently, I am working on new project implementation processes.
- Managed multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
Digital Marketing Project Coordinator
Re Biz
2018.12 - 2022.07
- I managed 50 website design & development projects, including custom Ecommerce websites for B2B clients
- Collaborated with the ERP, CRM, and Marketing - I produced monthly/quarterly project reports and sprint review presentations that analyzed project metrics and communicated with project leads, developers, and designers to provide clarity on past activities and future plans for the team, CMO, and other stakeholders
- I contributed to a 60% growth by building strong relationships with clients and up-selling additional services
- I managed the complete life cycle of 30 website design and development projects
- I managed 8-10 clients simultaneously, fostering robust working relationships with leadership across a functional organization
- I facilitated meetings, gathered requirements, and established clear expectations to form a cohesive team with a common goal
- I received kudos from stakeholders for successfully managing clients and projects by exceeding client expectations in project delivery and campaign executions through regular communication, campaign updates, and project status reports
- I reduced non-billable project hours by 20% by developing a workflow process for project management and documenting it in Zoho Projects.
Lead Account Manager (Medical Billing)
Care Cloud
2016.07 - 2018.06
- I was responsible for overseeing the financial activities and revenue cycle of healthcare providers and doctors
- I closely collaborated with the account receivables team and ensured an accurate and timely monthly, quarterly, and year-end close
- Through proper management, I reduced the average days in accounts receivable from 50 to 30
- As a team leader, I managed and supervised a group of five account managers, assigning day-to-day work and ensuring a smooth workflow of billing processes
- I delivered daily sign-off and financial reports accurately and in a timely manner, resulting in a 10% reduction in days outstanding
- Also worked closely with the cash application team and the credit manager to ensure that remittances were posted on time and accurately
- I streamlined communication and provided training, which helped reduce the number of unapplied payments by 20%
- To manage HIPAA Compliant patient and insurance accounts, I used various medical billing software to compile data gathered from various sources
- My efforts resulted in a 50% reduction of the outstanding balance
- Lastly, I reviewed and drafted contracts generated by third-party vendors, ensuring that they were in line with the company's requirements and protected the best interests of the organization.
Education
Master of Arts - Project Management - Information Technology
SZABIST
12.2018
BBA - Marketing Management
Bahria University
08.2016
Skills
- Action Planning
- Agile Project Management
- Attention to Detail
- Customer Relationship Management
- Client Retention
- Internet Marketing
- Interpersonal Skill
- Proactive
- Problem Solving
- Progress Reporting
- Project Delivery Method
- Project Development
- Project Execution
- Project Management Life Cycle
- Project Monitoring
- Project Objective
- Project Planning
- Relationship Building
- Requirements Elicitation
- Revenue Cycle Management
- Strategic Leadership
- Streamlining Communication
- Workflow Process
- Problem-Solving
- Detail Oriented
- SaaS Platforms
- Issue Resolution
- Implementation Management
Timeline
Project Coordinator - Web Implementation
Jonas Software
2023.01 - Current
Digital Marketing Project Coordinator
Re Biz
2018.12 - 2022.07
Lead Account Manager (Medical Billing)
Care Cloud
2016.07 - 2018.06
Master of Arts - Project Management - Information Technology
SZABIST
BBA - Marketing Management
Bahria University
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