Sohail Akram
Hamilton,ON
Summary
"Courteous and self-motivated sales associate with a strong background developing effective merchandise displays, managing cash transactions and providing excellent customer service through teamwork and communication.
Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Production Supervisor
Popeyes Louisiana
11.2020 - Current
- Reviewed work for quality and compliance with company standards.
- Ensuring that all products being given to the customer seems presentable and etiquette.
- Making sure all machines are backed up with drinks so it is always available ready to go for consumption.
- Standardized production procedures, job roles and quality assurance guidelines.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
Sales Associate
Home Depot
01.2017 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved perfect attendance and on-time record.
Education
High School Diploma -
Government High School
Lahore, Pakistan11.1995
Skills
- Product and Service Sales
- Checking Inventories
- Managing POS
- Stocking and Replenishing
- Verbal Communication
- Time Management
- Employee Performance Evaluations
- Active Listening
- Customer Relations
- Providing consistently great customer service
- Staff Training
Timeline
Production Supervisor
Popeyes Louisiana
11.2020 - Current
Sales Associate
Home Depot
01.2017 - 10.2020
High School Diploma -
Government High School
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