Uzair Arif
Toronto,Canada
Summary
Dynamic retail professional with a proven track record at Sunglass Hut, excelling in shrinkage control and team building. Achieved significant KPI improvements and enhanced employee performance through effective training and motivation. Passionate about driving sales analysis and implementing process improvements to elevate store success.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Sunglass Hut
London, Ontario
04.2024 - Current
- Implemented strategies to reduce shrinkage losses due to theft or mismanagement of inventory.
- Coached, counseled, recruited, trained, and disciplined employees, and evaluated their on-the-job performance.
- Significantly improved all KPIs for FW2025 year-to-date, and comped all metrics for FY24.
- Elevate the Meta Penetration percentage, and improve the care kits goal year-to-date.
Key Holder
Sunglass Hut
Newmarket, Canada
11.2021 - 04.2024
- Monitored sales performance, identified areas of improvement, and implemented strategies to increase revenue.
- Trained new hires on retail processes, customer service techniques, and safety protocols.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Store Operations Supervisor
Eddie Bauer
Toronto, Canada
05.2023 - 03.2024
- Monitored performance metrics such as sales volume, profitability, and customer service ratings.
- Oversaw inventory management through cycle counts, audits, and shrinkage control.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Motivated team members through positive reinforcement tactics in order to achieve desired results.
Team Lead
Sportchek
Toronto, Canada
05.2021 - 11.2021
- Managed inventory levels by monitoring stock movements, and replenishing supplies when necessary.
- Provided training to new team members on store processes, policies, and customer service standards.
- Analyzed weekly reports to identify areas for improvement within the store environment.
- Coordinated with department managers to ensure product availability and efficient stock management.
Education
BBA - Marketing And Management
York University
Toronto, 05-2023
Skills
- Shrinkage control
- Sales analysis
- Performance reviews
- Employee training
- Process improvement
- Team building
Languages
- English
- Spanish
- Arabic
- Portuguese
Timeline
Assistant Manager
Sunglass Hut
04.2024 - Current
Store Operations Supervisor
Eddie Bauer
05.2023 - 03.2024
Key Holder
Sunglass Hut
11.2021 - 04.2024
Team Lead
Sportchek
05.2021 - 11.2021
BBA - Marketing And Management
York University
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