Summary
Overview
Work History
Education
Skills
Timeline
Generic

Uyen Co Ngo

Halifax,NS

Summary

Dependable office assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.

Overview

4
4
years of professional experience

Work History

Office Assistant/Bookkeeper

Black Bay Real Estate Group
Halifax, NS
08.2021 - Current
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Eliminated errors in financial recordkeeping through careful forecasting and budget administration.
  • Interacted with customers by phone, email or in-person to provide information.
  • Handled more than 20 client correspondence and tracked records to foster office efficiency

Night Auditor

Delta Marriott by Dartmouth Crossing
Halifax , NS
03.2021 - 08.2021
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
  • Looked over pending check-ins and payment processes to complete closing procedures.
  • Reviewed daily financial statements and completed end-of-day paperwork Opera with 100% accuracy.

Lead Night Auditor

Hilton Garden Inn
Halifax , NS
09.2020 - 03.2021
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Verified deposits, rectified discrepancies and processed end-of-day paperwork using Lobby with 100% accuracy

Team Lead

Compass Group- Air Canada
Halifax, NS
06.2019 - 03.2020
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Directed and supervised team of 10 engaged in serving and customer-oriented development
  • Managed schedules, accepted time off requests and found coverage for short shifts

Server

Hotel Halifax
Halifax, NS
05.2018 - 03.2020
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supported needs of 20- person wait staff who attended to specific needs of countless customers daily for front/back and in-room restaurant with social relevancy and intentionality

Education

Associate of Science - Business Accounting

Centennial College
Toronto, ON
05.2023

Associate of Science - Hospitality And Tourism Management

Mount Saint Vincent University
Halifax, NS
05.2019

Associate of Science - Business Operations Management

Centennial College
Toronto, ON
12.2016

Skills

  • Proficiency in Office programs
  • Office 365
  • QuickBooks
  • Data Entry
  • Problem-Solving
  • Multitasking Abilities
  • Written And Verbal Communication
  • Advanced Microsoft Office

Timeline

Office Assistant/Bookkeeper

Black Bay Real Estate Group
08.2021 - Current

Night Auditor

Delta Marriott by Dartmouth Crossing
03.2021 - 08.2021

Lead Night Auditor

Hilton Garden Inn
09.2020 - 03.2021

Team Lead

Compass Group- Air Canada
06.2019 - 03.2020

Server

Hotel Halifax
05.2018 - 03.2020

Associate of Science - Business Accounting

Centennial College

Associate of Science - Hospitality And Tourism Management

Mount Saint Vincent University

Associate of Science - Business Operations Management

Centennial College

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Uyen Co Ngo