Uyen Nguyen
Toronto,ON
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. I am devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Serving Staff and Drink Maker
Gongcha
Toronto, ON
01.2023 - 08.2023
- Set up tables and clean up a shop before the opening time
- Serving customers by creating order based on customers' requirements
- Making drinks such as boba tea, fruit tea, etc
- Maintained polite and professional demeanor to customers to encourage inquiries and order placements.
- Operated POS terminals to input orders, split bills and calculate totals.
- Answer questions regarding menu and recommend drinks based on customer' preferences if needed
- Check and report inventory such as tea, toppings after work.
Sale Consultant
Saigon Food Corporation
Ho Chi Minh City , Vietnam
05.2021 - 05.2023
- Find potential customers by promoting products and promotional programs (such as discounts, sale off) in order to attract customers
- Boosting customers' satisfaction and loyalty by maintaining a good relationship and offering proactive resolutions driven by their concerns.
- Answered store and merchandise questions and led customers to wanted items.
- Recommending and consulting products by analyzing their needs to identify options meet their requirements the most
- Place an online orders and corporate with logistic team to package orders as fast as possible to deliver to customers on time.
- Maintain knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Gather feedbacks from customers in order to enhance the product quality and brand image
- Deal with any dissatisfaction or problems regarding to their orders.
English Teacher
Edupia Education
Ho Chi Minh City, Vietnam
04.2022 - 08.2022
- Encouraged active participation in group discussions about literature.
- Developed class learning plans to meet district and statement requirements for instruction.
- Repeated key lesson information to teach grammar and help students grasp concepts.
- Communicate with students as friends to create the friendly educational environment
- Engage attention and interaction with students by creating games and activities during classes
- Writing feedback or reports after class for parents to catch up and monitor their children
- Created lesson plans, handouts, and other materials for teaching English grammar, reading comprehension, and creative writing skills.
Education
BBA - Finance
York University
Toronto, ON04-2027
Skills
- Food Service
- Suggestive Selling
- Health Codes Compliance
- Beverage Preparation
- Payment Processing
- Basic Accounting
- Customer Service
- Communication
- Leadership
- Problem solving
Languages
English
Native/ Bilingual
Korean
Elementary
Chinese (Mandarin)
Elementary
Interests
- Listening musics
- Communicating with people
- Learning and exploring new things
- Stock markets
Timeline
Serving Staff and Drink Maker
Gongcha
01.2023 - 08.2023
English Teacher
Edupia Education
04.2022 - 08.2022
Sale Consultant
Saigon Food Corporation
05.2021 - 05.2023
BBA - Finance
York University
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