UWASE PASCALINE
Montreal,QC
Summary
Dedicated problem solver with a passion for assisting individuals in meeting their everyday needs. Known for adaptability and a warm, approachable demeanor. Thrives on finding solutions and providing exceptional customer service. Friendly personality and knack for problem-solving. Committed to making a positive impact in the lives of others.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Legal Assistant
rochefort et associes
montreal, QC
05.2024 - 09.2024
- Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
- Ensured compliance with legal procedures and court requirements through diligent monitoring and application of rules.
- Contacted clients to schedule appointments and discuss progress of cases.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Generated leads to meet and exceed revenue goals by identifying new clients.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Researched and analyzed legal issues and cases to provide accurate advice to clients.
- Wrote and filed pleadings with [Type] court on schedule to maximize case success.
Elderly Caregiver
Mrs Jones Merle
05.2022 - 06.2023
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
Cleaning Supervisor
Hydro Aluminum
montreal, Quebec
08.2021 - 06.2022
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
Digital Marketing Manager
RG corporations
kigali, kigali
2018 - 2019
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Assistant stock manager and Customer relations officer
PAJO Group industries
02.2017 - 07.2018
- Assured Customers satisfaction towards the companies products
- Managed a positive bond and a good humor to company's clients
- Face to face, inbound and outbound calls.
- Reduced stock discrepancies by maintaining proper documentation for all inbound and outbound shipments.
- Assisted in streamlining warehouse operations, optimizing space utilization and reducing order picking time.
- Collaborated with vendors to ensure timely delivery of products, mitigating potential out-of-stock situations.
- Implemented loss prevention measures to minimize shrinkage from theft, damage, or misplacement of items.
Education
Dental Assistance -
CID College
Montreal, QC09.2023
Skills
- Quality Assurance
- Product or Service support
- Payment Processing
- Customer service excellence
- Language Fluency
- Typing Speed
- Data Management
Formation
- Certificate of customer relations trainings by BGP Africa 2018
- Pre-bachelor Diploma in Business and Statistics in 2019
- Certificate of Red Cross in first Aid 2018
- Certificate of Mediation and Fraternity by Obama foundation in 2018
- Diploma of Advanced Level from Lycée De Kigali from 2015 to 2017
- Diploma of ordinary level from Riviera High School from 2012 to 2014
Other Information
Mastery of the tool especially Microsoft Word, Power point, Excel and others, Organizational capacity and marked taste for work, Concerned about quality work, rigorous and orderly, Integrate, honest, credible and impartial, Team player, Easy to adapt in new societies
Languages
English
Full Professional
Certification
- Sales Essentials Certificate
- ACE - Adobe Certified Expert, Photoshop
Timeline
Legal Assistant
rochefort et associes
05.2024 - 09.2024
Elderly Caregiver
Mrs Jones Merle
05.2022 - 06.2023
Cleaning Supervisor
Hydro Aluminum
08.2021 - 06.2022
Digital Marketing Manager
RG corporations
2018 - 2019
Assistant stock manager and Customer relations officer
PAJO Group industries
02.2017 - 07.2018
Dental Assistance -
CID College
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