Uwadiae Elijah

Results-driven and versatile professional with a proven track record of excelling in diverse customer-facing and organizational roles. Demonstrated expertise in providing exceptional customer service, handling complex retail sales operations, supporting project management initiatives, and creating a welcoming environment as a Greeter/Door Attendant. Possesses strong interpersonal and communication skills, coupled with a keen attention to detail and the ability to manage time effectively. Adept at problem-solving and teamwork, with a commitment to ensuring a positive and memorable customer experience. Technologically proficient and adaptable, able to contribute to a wide range of responsibilities within dynamic work settings.

• PMP - Project Management Professional
• CAPM - Certified Associate in Project Management

• Successfully managed a 10 million naira project, reducing completion time by 20%, streamlining communication by creating dashboards, and presenting status reports to senior management.
• Consistently exceeded monthly sales targets by 15%, received 'Employee of the Month' award, developed a customer loyalty program, and assisted in training new team members, resulting in a 20% increase in repeat business and customer satisfaction.
• Enhanced the guest experience by providing a warm atmosphere, managing an efficient guest queuing system, training a team of greeters, receiving 'Employee of the Quarter' award, and enforcing COVID-19 safety protocols.

• Mitchell Walsh, Branch Manager, employment specialists, 6045183488, mitch@employmetspecialists.ca, employer for the past one year.
• Jacqueline, Assistant Manager, employment specialists, 6043142406, Current assistant manager where I work.
• Madeleine Montazeri, Professor, University Canada West, madeleine.montazeri@myucwest.ca, Professor during my foundation course in my master's in business administration.
• DR. Asif Ali Rahman, professor, university canada west, Email: asifali.rahman@ucanwest.ca (639) 997 1499

• Community Outreach Volunteer
  Participated in local community outreach programs, assisting in organizing food drives and neighborhood clean-up events to improve community welfare and foster social responsibility.
• Public Speaking and Debate Club Member
  Engaged in regular debate sessions and public speaking workshops, honing communication skills and learning to present ideas confidently and persuasively.
• Hotel Industry Networking Group
  Actively involved in a hospitality professionals' network, attending events and webinars to stay updated on industry trends and innovation