Utthej Pendela
Burnaby,BC
Summary
Enthusiastic and reliable individual seeking a part-time position in a good environment. With a strong passion for customer service, I am committed to creating positive experiences for patrons through friendly interaction, efficient service, and attention to detail.
Developed exceptional customer relations and communication skills in fast-paced environment, seeking to transition into new field. Excel at understanding customer needs and resolving issues efficiently, ensuring satisfaction and loyalty. Looking to leverage these skills to bring value and adaptability to new role in dynamic setting.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Reliance Fresh Mart
09.2022 - 10.2023
Greet customers, assist with product selection, answer queries, and offer information about promotions and sales
Handle returns, exchanges, and customer complaints promptly and professionally to ensure customer satisfaction.
Perform end-of-day cash register balancing and reconciliation of sales receipts.
Provide guidance and training to new hires on store policies, procedures, and customer service standards.
Organize tasks effectively to ensure all responsibilities are completed during shifts, including end-of-day duties.
Leverage in-depth knowledge of store products to provide customers with personalized recommendations
Education
Bachelor of Computer Engineering - Computer Science
Mahatma Gandhi Institute of Technology
Hyderabad, Telangana08.2022
Skills
- Communication
- Physical Stamina
- Efficiency
- Accuracy
- Point-of-sale (POS) Systems
- Inventory control
- Flexibility
- Flexibility
Availability
Monday, Tuesday, Thursday, Saturday, Sunday
Timeline
Customer Service Associate
Reliance Fresh Mart
09.2022 - 10.2023
Bachelor of Computer Engineering - Computer Science
Mahatma Gandhi Institute of Technology
Similar Profiles
YASH BATRAYASH BATRA
Store Associate at Reliance Mart (Jio Mart)Store Associate at Reliance Mart (Jio Mart)
Siddharth JindalSiddharth Jindal
Store Assistant at Reliance Mart,IndiaStore Assistant at Reliance Mart,India
Hemshikha RathodHemshikha Rathod
Grocery Sales Associate at Reliance FreshGrocery Sales Associate at Reliance Fresh
Manprit AtwalManprit Atwal
Millworker/Warehouse Forklift Operator at Richmond Plywood Corporation LTMillworker/Warehouse Forklift Operator at Richmond Plywood Corporation LT
Harleen KainthHarleen Kainth
Health Care Assistant- Intern at Three Links Care CenterHealth Care Assistant- Intern at Three Links Care Center