Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Utseoritselaju Atsuma

Kamloops,BC

Summary

Skilled in project management and customer service, I leveraged attention to detail at Activation Laboratories to enhance safety and efficiency. Excelling in multitasking, I improved client wellbeing at The Mustard Seed Shelter, fostering significant relationships and streamlining operations. My blend of hard and soft skills drives results and elevates team performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Fire Assay Technician

Activation Laboratories
05.2022 - 05.2025
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Housing Focused Support Worker

The Mustard Seed Shelter
01.2023 - 08.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.

Housekeeper

Chartwell Retirement Residences
10.2023 - 02.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Server

Chartwell Retirement Residences
10.2023 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Education

Diploma - Management

Thompson Rivers University
Kamloops, BC
08.2024

Bachelor Of Science - Mass Communication

Afe Babalola University
Nigeria
10.2019

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Written/Verbal communication
  • Customer interaction
  • Project management

Languages

English
Full Professional

Certification

  • Emergency First Aid
  • Mental Health First Aid
  • Standard First Aid
  • NVCI
  • Food Safe
  • WHMIS

Timeline

Housekeeper

Chartwell Retirement Residences
10.2023 - 02.2024

Server

Chartwell Retirement Residences
10.2023 - 02.2024

Housing Focused Support Worker

The Mustard Seed Shelter
01.2023 - 08.2024

Fire Assay Technician

Activation Laboratories
05.2022 - 05.2025

Diploma - Management

Thompson Rivers University

Bachelor Of Science - Mass Communication

Afe Babalola University
Utseoritselaju Atsuma