Utkarsh Patel
Kitchener,ON
Summary
Licensed Pest Control Structural Exterminator with comprehensive knowledge of pest identification, inspection, and treatment. Detail-oriented with strong communication and Interpersonal skill, committed to ensuring customer satisfaction through effective pest management. Eager to contribute to a professional team and maintain safe, pest-free environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier and Customer Service Associate
Ross & Lindsay's NOFRILLS
05.2023 - Current
- Engage with customers in a friendly and professional manner to address inquiries, provide product information, and resolve issues.
- Efficiently process customer orders, ensuring accuracy and timely delivery while adhering NOFRILLS's policies and procedures.
- Address and resolve customer complaints and issues, escalating complex matters to management as necessary.
- Worked flexible schedule and extra shifts to meet business needs.
- Stay updated on NOFRILLS's diverse product offerings to provide customers with accurate information, recommendations, and assistance in making informed purchase decisions.
- Perform basic price checks and help customers locate products within the store.
Agricultural Adviser
Agrostar
07.2021 - 05.2022
- Identify the problem and suggest a solution related to pesticides, insecticides, herbicides, fertilizers, and plant growth regulators
- Provide assistance and direction to farmers in the application of various agricultural pest and disease control products
- Recommending products and services for effective pest control
- Promote the company's pest control assembly products by understanding the needs of clients
- Arrange demonstrations on specific sites to promote Integrated Pest management practices
- Developing and documenting knowledge into helpful content
- Collecting and analyzing customer feedback.
Press Operator
Swift Components Corporation
01.2023 - 05.2023
- Operation of thermal forming equipment as instructed
- Trimming and packing of finished parts
- Inspection of finished parts for quality defects
- Responsible for maintaining clean and organized work area
- Completion of daily Production Logs
- Maintained strict adherence to safety protocols, ensuring safe working environment for all team members
Education
Ontario Pesticide Training and Certification - Structural Exterminator Licence -
University of Guelph
Guelph, ONPost-Graduate Diploma - Applied Science in System Administration&Computer
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2024
Skills
- Excellent written and verbal communication skills
- Pest Identification and Inspection
- Pesticide Application and Safety
- Integrated Pest Management (IPM) Techniques
- Customer Service and Communication
- Problem-Solving and Decision-Making
- Basic Equipment Maintenance
- Hazard Analysis & Critical Control Points (HACCP)
- Customer Assistance,
Languages
English
Hindi
Gujarati
Certification
Structural Exterminator License
Timeline
Cashier and Customer Service Associate
Ross & Lindsay's NOFRILLS
05.2023 - Current
Press Operator
Swift Components Corporation
01.2023 - 05.2023
Agricultural Adviser
Agrostar
07.2021 - 05.2022
Ontario Pesticide Training and Certification - Structural Exterminator Licence -
University of Guelph
Post-Graduate Diploma - Applied Science in System Administration&Computer
Conestoga College Institute of Technology And Advanced Learning
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