Utkarsh Bansal
Brampton,ON
Summary
Dynamic and results-oriented professional with a proven track record in customer service and sales, honed at Zara. Demonstrates exceptional teamwork, communication, and problem-solving skills. Increased sales revenue through effective customer engagement and persuasive selling tactics. Adaptable, with a keen eye for detail, excels in fast-paced environments, ensuring high levels of customer satisfaction and repeat business. I also am inclined to play sports. I am a State level tennis player. I have won several Tennis matches and football. I am very active and always inclined to work and i cannot sit idle.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Manager or sales associate] position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Self Employeed
Myself
08.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales Associate
Zara
10.2024 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
Education
BBA - Retail
Toronto Metropolitan University
Toronto, None09-2028
High School Diploma -
Brampton Christian School
Brampton, ON09-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
Accomplishments
- Resolved product issue through consumer testing.
- Achieved [Issac newton award in physics] through effectively securing first position in my entire school and 25th percentile in whole of canada.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Elementary
Certification
I worked on building my own website which i successfully completed. I have a lot of experience with computers ans microsoft.
Awards
I won the Issac Newton Award in physics for 1st place when I was in high school for scoring highest marks in my entire school and standing in the 25th percentile in whole of canada. I can provide a copy of the Award if asked for.
Interests
- Gym Workouts
- Mindfulness Practices
- Passionate about balancing physical health with mental and emotional wellness
- State level Tennis Player
- Playing Sports
- Hiking
- Embracing outdoor adventures such as [Soccer] and [Lawn Tennis]
- Running
- Cooking
- I enjoy cooking for friends and family gatherings
- Music I am an excellent drums and electric guitar player
Timeline
Sales Associate
Zara
10.2024 - 02.2025
Self Employeed
Myself
08.2022 - Current
BBA - Retail
Toronto Metropolitan University
High School Diploma -
Brampton Christian School
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