UTHAYASANKAR VIMALACHANDRAN
Scarborough
Summary
Operations and Logistics Manager with 10+ years’ experience in courier management, dispatch coordination, and staff supervision. Committed to upholding the highest standards of customer service and safe food handling practices.
Overview
6
6
years of professional experience
Work History
Operations Manager
All Stars Wings
09.2023 - 06.2024
- Analyzed budgets to minimize expenses without sacrificing profits.
- Developed and implemented strategies to keep employees motivated and dedicated.
- Directed cross-functional teams of 20+ staff, ensuring smooth operations and achieving KPIs.
- Identified problems and came up with effective solutions quickly.
- Conducted interviews with prospective candidates.
- Monitored changing market conditions and adjusted strategies accordingly.
Owner, Operator and Floor Manager
Kings Corner
09.2020 - 08.2023
- Ensured that all employees are adequately trained and fully qualified to perform job duties.
- Managed customer complaints using effective mediation skills.
- Managed daily operations and POS functions.
- Monitored budgets, inventory and assets and administered pay slips to staffs.
- Increased sales by 15%
Delivery driver
Apex Health
04.2018 - 09.2020
- Coordinated multi-stop routes for timely delivery, achieving a 98% on-time rate.
- Maintained deep knowledge of delivery protocols and observes traffic rules.
- Improved delivery route efficiency by 20%.
Education
Business Administration
Seneca
Toronto, ON01.2020
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Woburn C.I.
Toronto, ON01.2000
Skills
- POS System
- Problem-solving
- Fleet Coordination
- Customer Service
- Budget Management
- Team leadership
- Operations management
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
Interests
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Learning new cooking techniques and expanding my culinary skills
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Getting involved in local advocacy groups to promote positive change in the community
Timeline
Operations Manager
All Stars Wings
09.2023 - 06.2024
Owner, Operator and Floor Manager
Kings Corner
09.2020 - 08.2023
Delivery driver
Apex Health
04.2018 - 09.2020
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Woburn C.I.
Business Administration
Seneca