Uthayaraj Uthistaraj
Markham,ON
Summary
Proven sales and customer service expert with a track record of enhancing customer satisfaction and boosting revenue at HNB Finance. Skilled in customer assistance and demonstrating work ethic, I excel in fostering client relationships and achieving sales targets. My experience spans from cashier to assistant manager, showcasing adaptability and a commitment to excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
Kichen
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assistant Manager of Sales
HNB Finance
09.2019 - 03.2024
- Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
- Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
- Established strong relationships with key clients, securing repeat business and fostering long-term partnerships.
- Conducted regular performance reviews with team members, identifying areas for improvement and guiding them towards professional development opportunities.
Ordinary Seaman
Horizon Fisheries Pvt.Ltd
09.2018 - 09.2019
- Supported vessel''s maintenance tasks by painting, chipping rust, greasing machinery, and conducting routine inspections to extend the ship''s lifespan.
- Enhanced communication among crew members by providing clear instructions and utilizing effective hand signals during deck operations.
- Contributed to smooth sailing by assisting in the proper loading, securing, and unloading of cargo.
- Demonstrated adaptability by quickly learning new tasks and filling various roles as needed during busy periods or crew shortages.
Sales Officer
Ideal Motors
05.2017 - 05.2018
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
Education
Advanced Level - Commerce
St Micheal’s College
Srilanka 08.2014
Ordinary Level -
St Micheal’s College
Srilanka 08.2011
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
Tamil
Native or Bilingual
English
Professional Working
Certification
• Successfully completed Certificate of Proficiency in Fire Prevention and Fire
Fighting at Lanka Academy of Technological Studies (Pvt) Ltd.
• Successfully completed Certificate of Proficiency in Elementary First Aid at Lanka
Academy of Technological Studies (Pvt) Ltd.
Studies
• Successfully completed My Access Program at BCAS Campus
Timeline
Cashier
Kichen
05.2024 - Current
Assistant Manager of Sales
HNB Finance
09.2019 - 03.2024
Ordinary Seaman
Horizon Fisheries Pvt.Ltd
09.2018 - 09.2019
Sales Officer
Ideal Motors
05.2017 - 05.2018
Advanced Level - Commerce
St Micheal’s College
Ordinary Level -
St Micheal’s College
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