Uthara Menon

• Handled detailed travel arrangements and personalized itineraries for high-value global clients, including coordinating international hotel stays and transportation logistics.
• Oversaw the creation and reconciliation of guest-related financial documentation, including member account audits and expense breakdowns using Excel and peoplesoft.
• Managed vendor coordination for milestone packages (e.g., champagne deliveries, floral arrangements) to enhance VIP guest experiences.
• Designed and implemented follow-up communication plans, including executive-level welcome notes, gifts, and reporting.

• Regularly assisted with financial queries, including billing disputes and folio audits through Oracle/PeopleSoft.
• Processed virtual reservations and secure payments while adhering to internal controls and security protocols.
• Supported high-volume travel bookings and cancellations, ensuring accurate schedule updates and guest satisfaction.

• Managed press releases and communication logistics, liaised with vendors and external speakers for CMN events.
• Supported budgetary planning for projects by tracking marketing expenditures and preparing detailed write-ups for leadership.
• Oversaw scheduling and follow-up communications post-events and media outreach.

• Coordinated logistics for performances and travel for instructors and students, including transportation, accommodations, and scheduling.
• Managed budgets and processed reimbursements, monitored expenses, and maintained financial records for events.
• Led vendor relations for cultural showcases, negotiating with venues, artists, and promotional partners.
• Organized rehearsal schedules, prepared presentation materials, and maintained detailed documentation for event reports.

• Supported event planning and office management, including supply procurement and communications.
• Fostered positive relations with staff and families by promoting inclusive, respectful environments.