Usoamaka Onwuachu
St. Catharines,ON
Summary
Passionate and customer-focused Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
3
3
years of professional experience
2022
2022
years of post-secondary education
Work History
Sales Representative
Michael Hill- St. Catharines, ON
St. Catharines
03.2024 - 08.2025
• Delivered exceptional customer service in a premium jewelry environment.
• Completed a structured 12-week product and sales training program.
• Built lasting relationships with clients through personalized recommendations and attention to detail.
Retail Sales Associate
Old Navy- St Catharines, ON
St. Catharines
11.2022 - 02.2024
- Assisted customer with product selection and styling in a fast-paced fashion retail setting.
- Collaborated with team members to maintain store presentation and achieve daily sales targets.
- Supported seasonal floor set changes and visual merchandising updates.
Retail Associate
Body & Body Works
Toronto, Ontario
03.2022 - 10.2022
- Provided fragrance recommendations and assisted with promotional events.
- Managed stock replenishment and supported fast-moving product displays during holiday rush.
- Delivered high quality customer service to increase repeat visits and gift purchases.
Education
Senior High School Certificate
WHMIS Certification -
Customer Service: CMC Online Training
Skills
- Customer service & Upselling
- Product knowledge
- Sales strategies
- Fashion & Body perfume Knowledge
- POS systems & Cash handling
- Goal-Oriented Sales performance
- Team Collaboration and Communication
Timeline
Sales Representative
Michael Hill- St. Catharines, ON
03.2024 - 08.2025
Retail Sales Associate
Old Navy- St Catharines, ON
11.2022 - 02.2024
Retail Associate
Body & Body Works
03.2022 - 10.2022
Senior High School Certificate
WHMIS Certification -
Customer Service: CMC Online Training