Usmana Imtiaz
Edmonton,AB
Summary
I am seeking to establish an opportunity in a well-established organization like Alberta Health Services where I can apply and polish my administrative skills. Highlights of Qualifications Over ten years of experience at different capacities in multiple organizations and customer services experience. Performed a range of administrative tasks like filing, e-filing, meeting arrangements, archiving, memorandum issuing, billing etc. Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Administrative Support IV – Accounts Receivable
Alberta Health Services
04.2023 - Current
- Maintaining billing system
- Generating invoices and account statements
- Collecting payments
- Maintaining accounts receivable files and records
- Investigating and resolving any irregularities or enquiries
- Assisting in general financial management and analysis
- Posting customer payments by recording cash, checks, and credit card transactions
- Verify validity of account discrepancies by obtaining and investigating information
- Resolve valid or authorized deductions by entering adjusting entries
- Resolve invalid or unauthorized deductions by following pending deductions procedures
- Resolve collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department
- Summarize receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report
- Protect AHS value by keeping information confidential
- Update job knowledge by participating in educational opportunities
- Accomplish accounting and organization mission by completing related results as needed.
- Handled day-to-day accounting processes to drive financial accuracy.
- Managed and responded to correspondence and inquiries.
- Input financial data and produced reports using multiple software's.
- Generated invoices upon receipt of billing information and tracked collection progress
- Supported management by processing invoices and documents with consistent on-time delivery
Retailer
Retailer Mobil, Greenergy International Corp, Chevron
09.2020 - 03.2023
Retailer
Parkland Fuel Corp
01.2019 - 12.2019
- Bank reconciliation for monthly statements
- Maintained weekly accounts receivable and payable schedules
- Performing variety of administrative tasks including preparing reports, e-filing and documenting vendor activities, preparing for management visits, issuing notices
- Handled 30, 90, and 120, days delinquent accounts
- Analyzed account discrepancies and resolved issues with customer complaints
- Reviewed A/R for escalated delinquent accounts and contact customers, by phone, email/ written correspondence, or in person
- Managed maintenance of General Ledger for Accounts Receivable
- Created weekly, monthly, and quarterly reports of delinquent accounts
- Performing Inventory management by keeping track of current inventory, ordering required amount of product, document inventory shortage and performing physical counts and record keeping on Excel
- Assisting in recruitment activities by posting jobs on web, short listing candidates and conducting interviews
- Prepared reports on different subjects such as retail sales, fuel volumes, incidents, customer, and traffic analysis
- Compiling and synthesizing data for review by senior advisors, management, or internal or external audiences
- Organizing and scheduling team meetings, preparing staff for mystery shop
- Keeping site up to company standards
- Reviewed customer accounts, in close coordination with Customer Services, and responding to customer accounts, in close coordination with Customer Services, and responding to customer inquiries and resolving dispute charges
- Follow up with customers to negotiate payment plans.
Education
Bachelor’s - Business Administration, Progress
Seneca College
Toronto, ONImmigration Consultant Diploma -
CDI College
Edmonton, AB2021
Post Secondary Diploma - Business Administration
Centennial College
Toronto, ON2019
High School Diploma -
Lester B. Pearson Collegiate Institute
Scarborough, ON2011
Skills
- Analyzed transactions from source documents and recorded them in journals
- Preparing reports on sales, inventory, research, finance, and multiple other subjects
- Data management and proficiency in applications like Microsoft Excel, Word, PowerPoint, and Outlook
- Cash Drawer Management
- Records Management Systems
- Electronic Filing System
- Daily Reports
- Organizational Systems
- Employee Communications
Timeline
Administrative Support IV – Accounts Receivable
Alberta Health Services
04.2023 - Current
Retailer
Retailer Mobil, Greenergy International Corp, Chevron
09.2020 - 03.2023
Retailer
Parkland Fuel Corp
01.2019 - 12.2019
Bachelor’s - Business Administration, Progress
Seneca College
Immigration Consultant Diploma -
CDI College
Post Secondary Diploma - Business Administration
Centennial College
High School Diploma -
Lester B. Pearson Collegiate Institute
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