USMAN KHAN
Toronto
Summary
Ontario Security Guard License → Enabled you to work in high-profile sites like Union Station and university campuses, ensuring compliance with provincial standards.
• CPR & First Aid (Level C) → Directly applied in multiple medical emergencies, contributing to life-saving interventions with response times under 3 minutes.
• Suicide Prevention Training (LivingWorks) → Used to provide trauma-informed support to vulnerable students and community members, de-escalating crises safely.
• De-Escalation Training (City of Toronto Certified) → Reduced escalation in high-stress incidents, preventing potential harm and maintaining community trust.
• Emergency Preparedness Certificate → Assisted in operational briefings and drills at TMU, improving team readiness and response coordination.
• OACP Certificate → Demonstrates readiness for advanced law enforcement and special constable roles, bridging security with policing standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Campus Safety Officer
Toronto Metropolitan University
04.2025 - Current
- Monitored campus premises to ensure safety and compliance with university policies.
- Responded promptly to incidents, providing support and assistance to students and staff.
- Conducted regular patrols of facilities, identifying potential hazards and security concerns.
- Collaborated with local law enforcement on emergency response protocols and safety initiatives.
- Developed reports on security incidents, contributing to improved safety measures across campus.
Campus Safety Officer
York University
09.2024 - 04.2025
- Conducted regular foot and mobile patrols across a 500-acre campus to ensure the safety of students, faculty and staff
- Responded to over 100 emergency calls, including medical emergencies with an average response time under 3 minutes
- Collaborated with Toronto Police Services on joint investigations, swiftly and efficiently resolving on-campus criminal activity
- Completed over 40 hours of specialized training in conflict de-escalation, crisis intervention and emergency preparedness
City Field Operations Manager
Ottawa Safety Council
06.2023 - 06.2024
- Managed day-to-day operations of crossing guards across 25 intersections, ensuring compliance with municipal safety standards, improving operational consistency over a 6-month period
- Resolved over 95% of public complaints within 48 hours by liaising with City of Toronto officials and on-site supervisors
- Conducted weekly audits and intersection visits, increasing performance and compliance among field staff
Operations Security Supervisor
Toronto Union Station
07.2022 - 12.2023
- Supervised a team of 15 security officers in one of Canada’s busiest foot traffic areas, daily numbers exceeding 200,000 people
- Monitored CCTV systems, contributing to an increase in early detection of possible security threats
- Partnered with Toronto Police Services on high-risk events, including VIP visits or public protests, ensuring no disruptions
- Maintained records of all incidents and investigations and submitted detailed reports to law enforcement as needed
Operations Security Manager
Doga Security
02.2019 - 02.2022
- Directed on-site security operations for multiple commercial and residential properties, overseeing a team of 25+ officers
- Spearheaded investigations into incidents like theft, vandalism, trespassing, and improved incident resolution time
- Conducted regular security audits and risk assessments, identifying vulnerabilities to reduce unauthorized access
- Provided comprehensive training to new staff on patrol procedures, reporting systems, and transferable skills
Education
Bachelor of Laws - undefined
University of London
Skills
- Technical Skills: Surveillance Systems Monitoring, Site Audits, Two-Way Radio Communication, Emergency Response Protocols, Crowd Management & Event Security, Security Staff Training & Supervision, Legal Compliance, Incident Reporting
- Interpersonal Skills: Crisis Decision Making, Conflict De-Escalation & Resolution, Leadership, Team Management, Adaptability, Cultural Sensitivity, Discretion & Professionalism, Excellent Customer Service, Situational Awareness, Time Management
- Languages: Fluent in English and Urdu, Intermediate Speaking Skills in Punjabi
Certification
- Ontario Security Guard License
- Valid Ontario G Driver’s License
- CPR & First Aid (Level C) – Ontario Certified
- Accessible Customer Service Training (AODA)
- Suicide Prevention Training – LivingWorks Certificate
- Ontario Chief of Police Certificate (OACP)
- Indigenous Canada Training Certificate
- Local Emergency Preparedness Certificate
- De-Escalation Training - City of Toronto Certified
- WHMIS Certified
Languages
English
Native or Bilingual
Timeline
Campus Safety Officer
Toronto Metropolitan University
04.2025 - Current
Campus Safety Officer
York University
09.2024 - 04.2025
City Field Operations Manager
Ottawa Safety Council
06.2023 - 06.2024
Operations Security Supervisor
Toronto Union Station
07.2022 - 12.2023
Operations Security Manager
Doga Security
02.2019 - 02.2022
Bachelor of Laws - undefined
University of London