Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
Generic

Usman Khan

Vancouver,BC

Summary

Business Development professional with 7+ years of experience in B2B and B2C environments. Expertise in strategic planning, market analysis, and relationship management, resulting in significant revenue growth and market expansion. Proven ability to identify new business opportunities and enhance product offerings while building strong partnerships with stakeholders. Skilled in leading cross-functional teams to execute initiatives that align with corporate objectives and drive market penetration.

Overview

7
7
years of professional experience

Work History

Marketing Manager

Midas Safety Canada
, Canada
11.2024 - Current
  • Identified and cultivated new business opportunities to expand client portfolios and revenue streams.
  • Developed a comprehensive marketing framework for 2025, including digital strategies and brand management outlining the activities to be performed by the team members and reportees.
  • Executed annual account plans to enhance market penetration and increase share of wallet.
  • Analyzed account profitability to implement strategies maximizing margins while delivering value-driven solutions.
  • Fostered strong partnerships with manufacturers and suppliers to enhance joint selling efforts.
  • Maintained detailed sales and customer activity records in CRM to optimize strategies and track progress.
  • Handled customer proposals, quotations, and contract negotiations to streamline sales processes.
  • Represented company at industry events to strengthen brand presence and identify new business opportunities.

Pre-Board Screening Officer

Paladin Airport Security YYC
Calgary, Canada
09.2024 - 02.2025
  • Screened passengers and baggage efficiently at airport security checkpoints.
  • Provided accurate information with professionalism and integrity.
  • Confirmed validity of boarding passes to ensure compliance.
  • Scanned and tested baggage for prohibited items using advanced technology.
  • Protected restricted areas by enforcing access protocols.
  • Upheld Transport Canada and CATSA regulations with vigilance.

Brand Ambassador

OSL Canada
Calgary, Canada
04.2024 - 08.2024
  • Act as Brand Ambassador for Hello Fresh and educate customers about the product.
  • Carry out door to door sales. Get customers to understand the product and sign up for the app.
  • Follow company guidelines and SOPs to carry out daily tasks and fulfill the KPIs.
  • Work on lead generation, customer support and customer service management.

Customer Service and Business Development Manager

Truck It In Private Limited
Lahore, Pakistan
01.2023 - 07.2024
  • Led the to cultivate strong client relationships to enhance satisfaction and loyalty.
  • Navigated RFQs while aligning supply and finance for optimal cost management.
  • Expanded into new markets and product lines, focusing on Bedford, Flatbeds, Reefers, and Containerized movements.
  • Strategized to increase LTL and Short Haul shipments while enhancing cross-border road freight sales.
  • Monitored spot rates to align with demand and ensured prompt post-sales support.
  • Developed and executed sales strategies utilizing CRM for effective pipeline management.
  • Conducted comprehensive market research to remain ahead of industry trends.
  • Collaborated with product development teams to create customized TMS solutions.

Senior Sales Engineer

Alkhalij Enterprises
Muscat, Oman
08.2023 - 02.2024
  • Delivered exceptional customer service by resolving inquiries and providing customized solutions.
  • Exceeded Q3 sales target of 80,000 USD through effective portfolio promotion.
  • Achieved monthly and quarterly sales and net margin objectives consistently while managing a team of 12 sales team members across the region
  • Increased annual turnover by 17% in Hand Protection, Body Protection, and Above the Neck Safety.
  • Developed distributor networks to enhance service delivery to end users.
  • Fostered strong client relationships to ensure high satisfaction levels.
  • Navigated RFQs efficiently, collaborating with supply and finance for optimal pricing.

Customer Service and Business Development Executive

Midas Safety
Dubai/Karachi, UAE/Pakistan
09.2018 - 01.2022
  • Established sustainable business partnerships with distributors and end users.
  • Acquired in-depth product knowledge of brands such as 3M, Ansell, and MSA.
  • Secured Walmart and Decathlon as key customers for sports gloves retail sales.
  • Executed brand and trade strategies across wholesale and retail channels to strengthen commercial relationships.
  • Aligned field force efforts to meet distribution, coverage, productivity, and sales objectives by category.
  • Monitored market trends and competitor activities to refine promotional strategies and enhance sales.
  • Introduced new product streams to all portfolios based on gap analysis in market performance.

Education

Masters in Engineering - Management

University of Wollongong
Wollongong, Australia
01.2017

Bachelors in Electrical Engineering -

National University of Sciences and Technology
Islamabad, Pakistan
01.2014

Skills

  • Customer service and support
  • Leadership and teamwork
  • Time management
  • Conflict resolution
  • Customer acquisition
  • Problem solving
  • Communication
  • Relationship management
  • Attention to detail
  • Multi-tasking

References

References can be furnished upon request.

Personal Information

Residency: Canadian Permanent Resident

Timeline

Marketing Manager

Midas Safety Canada
11.2024 - Current

Pre-Board Screening Officer

Paladin Airport Security YYC
09.2024 - 02.2025

Brand Ambassador

OSL Canada
04.2024 - 08.2024

Senior Sales Engineer

Alkhalij Enterprises
08.2023 - 02.2024

Customer Service and Business Development Manager

Truck It In Private Limited
01.2023 - 07.2024

Customer Service and Business Development Executive

Midas Safety
09.2018 - 01.2022

Masters in Engineering - Management

University of Wollongong

Bachelors in Electrical Engineering -

National University of Sciences and Technology

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