Ushantha Thalagalage Don

aving spent 20 years in the health sector as a housekeeper, I have come to understand that my role extends far beyond mere cleanliness—it is about promoting health, safety, and a sense of calm in an environment that is often laden with stress and uncertainty.

My expertise in this role began with a mastery of basic responsibilities, such as thorough cleaning of floors and sanitation of various surfaces. Maintaining the utmost level of cleanliness in medical facilities is paramount not only for aesthetic reasons but, more importantly, to curtail the spread of bacteria and other harmful pathogens. Throughout my tenure, I have ensured that every surface, from operating tables to waiting room chairs, meets the highest hygiene standards.

One of the key responsibilities in my role has been the management and sanitation of bed linens. I have understood that bed linens are more than just fabric—they provide comfort to patients and contribute to their overall recovery process. I have made sure they are consistently spotless, fresh, and well-maintained, thus contributing to the patients' comfort and well-being.

Bed-making is an art that I have perfected over the years. It's a simple act that can bring great comfort to patients, making them feel welcome and cared for. With every neat fold and tight tuck, I have taken the opportunity to make the patients' stay a bit more comfortable.

Moreover, my experience in the health sector has allowed me to cultivate the ability to anticipate the needs of staff and patients, making the environment more efficient and friendly. As a housekeeper in a healthcare setting, I have been not only a cleaner but also a key member of the healthcare team, contributing to the overall patient experience and the functioning of the healthcare facility.

After 20 years in this role, I can confidently say that every corner cleaned, every bed made, and every linen replaced, however small they may seem, play a significant part in the healing journey of patients. It has been a rewarding experience to be an unsung hero in the healthcare sector, providing comfort and cleanliness in times of need.