Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Usha Kaler

Brampton,ON

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

6
6
years of professional experience

Work History

Sales Representative

RE/Max Realty Services
12.2022 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Used customer insights to develop innovative sales strategies to increase sales.

Sales Representative

Street Master Realty Ltd
06.2018 - 12.2022
  • Developed and implemented sales strategies to increase profits.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Sales Representative

Homelife/Miracle
06.2017 - 06.2018

I am a very good communicator and very social with people. I am very good in follow up the leads and always got business through referral. I am good listener that makes me to hear patiently people objections and issues. I have very good leadership qualities that helps me to bring more business.

Education

Diploma in Real Estate - Real Estate

OREA
Toronto
05.2017

Master of Arts - Public Administration

Punjab University Chandigarh
India
09.1990

Skills

  • Sales Closing
  • Sales Consultation
  • Revenue Generation
  • Lead Prospecting
  • Lead Generation
  • Business Development
  • Customer Retention
  • Sales Development
  • Account Management

Languages

English
Full Professional
Punjabi
Full Professional
Urdu
Full Professional
Hindi
Full Professional
Gujarati
Limited Working

Timeline

Sales Representative

RE/Max Realty Services
12.2022 - Current

Sales Representative

Street Master Realty Ltd
06.2018 - 12.2022

Sales Representative

Homelife/Miracle
06.2017 - 06.2018

Diploma in Real Estate - Real Estate

OREA

Master of Arts - Public Administration

Punjab University Chandigarh
Usha Kaler