Urvish Sorathiya
Windsor,Canada
Summary
A dedicated professional with experience in both quality control and sales, ensuring products meet high standards, while also building strong customer relationships. Skilled in inspecting products for defects, working with production teams to improve processes, and maintaining accurate records. Beyond quality control, it brings a strong ability to connect with customers, understand their needs, and provide the right solutions to drive sales and business growth. Known for being detail-oriented, a great communicator, and a problem-solver, always striving to deliver top-quality products and excellent customer experiences.
Overview
3
3
years of professional experience
Work History
Quality Control Inspector
Buske Logistic
Windsor, ON
09.2023 - Current
- Followed standard operating procedures during daily inspection activities.
- Maintained accurate records of all inspection results and corrective actions taken.
- Performed detailed inspections of products to ensure compliance with company standards and regulations.
- Created reports detailing findings from inspections performed throughout the day.
- Trained personnel in quality control processes and procedures.
- Utilized a variety of measuring instruments to evaluate parts for accuracy.
- Implemented process improvements based on identified areas of opportunity within the Quality Control function.
Kia Experience Consultant
Supernova Kia
Ahmedabad, Gujarat
01.2022 - 06.2023
- Developed customer service skills to provide a high level of satisfaction for customers.
- Educated customers on features, advantages, and benefits of various products or services offered.
- Built relationships with customers through excellent interpersonal communication skills.
- Maintained up-to-date knowledge of product lines, inventory levels, and pricing.
- Consistently achieved monthly sales targets while maintaining high standards of customer service.
- Analyzed customer needs and preferences to identify appropriate products or services.
- Responded promptly to inquiries via phone, email, and in-person interactions.
- Generated new leads and successfully closed sales, increasing overall revenue.
- Followed up with customers to ensure satisfaction and encourage repeat business.
Education
MASTER OF ENGINEERING - MECHANICAL ENGINEERING
University of Windsor
Windsor, ON12.2024
BACHELOR OF ENGINEERING - AUTOMOTIVE ENGINEERING
Gujarat Technological University
Ahmedabad05.2022
Skills
- Quality Control
- Assurance methodologies
- Inspection documentation
- Lean Manufacturing
- Safety protocols
- Process optimization
- Troubleshooting techniques
- Customer service
- Teamwork and collaboration
- Communication skills
- Computer skills
- Excel proficiency
- Cash handling
- Relationship building
- Sales strategies
- Verbal and written communication
- Customer needs assessment
- Negotiation tactics
Timeline
Quality Control Inspector
Buske Logistic
09.2023 - Current
Kia Experience Consultant
Supernova Kia
01.2022 - 06.2023
MASTER OF ENGINEERING - MECHANICAL ENGINEERING
University of Windsor
BACHELOR OF ENGINEERING - AUTOMOTIVE ENGINEERING
Gujarat Technological University
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