Urvish Sorathiya
220 Brock St, Windsor,ON
Summary
Over 2 years of working experience, consistently demonstrating leadership and adaptability as an Interim Manager in a restaurant setting. Effectively coordinating team efforts, managing customer interactions, and optimizing operational procedures to improve efficiency and customer satisfaction. Meticulous attention to detail and strong analytical abilities utilized as a Quality Control Inspector in a logistics company, ensuring adherence to quality standards and actively contributing to continuous improvement initiatives.
Overview
3
3
years of professional experience
Work History
Quality Control Inspector
Buske Logistics
01.2024 - 06.2024
- Assessed product specifications to meet customer requirements and recorded findings accurately
- Checked specifications including size, weight, color, and compliance issues, ensuring adherence to quality standards
- Documented observations during quality checks and reported status of incoming and outgoing commodities
- Collaborated with cross-functional teams to influence decision-making processes and improve quality control measures
- Completed additional duties as assigned by Supervisor
Crew Member
Butter Chicken Roti
09.2023 - 12.2023
- Managed daily operations in restaurant, overseeing diverse team and ensuring excellent customer service
- Utilized strong leadership skills to delegate tasks effectively, maintain cleanliness standards, and optimize workflow in a dynamic restaurant setting
- Collaborated with kitchen staff to streamline food preparation processes, enhancing efficiency and reducing wait times for customers
- Engaged in conflict resolution and problem-solving to address customer concerns promptly, fostering a positive dining experience and improving customer satisfaction
Cashier
Prime Communication
06.2022 - 06.2023
- Proficiency in operating POS (Point of Sale) systems and handling transactions accurately
- Provided high-quality customer service in fast-paced environment
- Greeted customers entering store and responded promptly to customer needs.
- Knowledge of cash handling procedures, including opening and closing registers, processing refunds, and reconciling daily sales
General Merchandise Associate
Reliance Fresh
07.2021 - 05.2022
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
- Managed inventory, stocked shelves, set up displays, and ensured product presentation standards.
- Experience with receiving shipments, conducting inventory counts, and maintaining organization in storage areas.
Education
Master of Engineering - Mechanical Engineering
University of Windsor
Windsor, ON12.2024
Skills
- Quality Control
- Compliance Assessment
- Documentation
- Team Collaboration
- Attention to Detail
- Communication
- Customer Service
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Time Management
- Inventory Restocking
Additional Information
· Available for flexible shifts, including day, afternoon, or continental shifts.
· Proficient in reading, writing, oral communication, and listening.
· Physically capable of standing, walking, and lifting in fast-paced warehouse environments
AVAILABILITY
· Monday: Anytime Day/Night *Open to Night Shift*
· Tuesday: Anytime Day/Night *Open to Night Shift*
· Wednesday: Not Available for Day *Night Shifts Only*
· Thursday: Anytime Day/Night *Open to Night Shift*
· Friday: Anytime Day/Night *Open to Night Shift*
· Saturday: Anytime Day/Night *Open to Night Shift*
· Sunday: Anytime Day/Night *Open to Night Shift*
Timeline
Quality Control Inspector
Buske Logistics
01.2024 - 06.2024
Crew Member
Butter Chicken Roti
09.2023 - 12.2023
Cashier
Prime Communication
06.2022 - 06.2023
General Merchandise Associate
Reliance Fresh
07.2021 - 05.2022
Master of Engineering - Mechanical Engineering
University of Windsor
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