Urvish Patel
Brampton,ON
Summary
Proven Pest Control Technician with a track record of enhancing client satisfaction and reducing call-backs by 30% at Orkin Pest Control. Skilled in applying integrated pest management techniques and handling chemicals safely. Demonstrates dependability and adaptability, excelling in identifying and eliminating pest infestations through innovative solutions and preventive measures.
Overview
8
8
years of professional experience
Work History
Pest Control Technician
Orkin Pest Control
09.2022 - Current
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Establish & maintain positive relationship with company clients to ensure satisfaction.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Inspected commercial and residential buildings and structures for pest issues.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Monitor chemicals regarding compliance with contract requirements and Pesticides Act
- Manage & plan monthly route efficiently to ensure pest control needs.
- Able to submit all reports electronically using appropriate software.
- Studying preliminary reports and diagrams of infested area and determine treatment type required to eliminate and prevent recurrence of infestation.
- Prepare daily reports of unit treated or infested in spreadsheet and convey reports via email or messages.
- Clear communication and friendly behavior with staff or superintendent of building by providing excellent customer service.
- Monitor units in buildings to determine treatment as per provisions under the IPM principles
- Determine as per IPM process, whether to utilize chemical, mechanical or biological controls to treat, prevent, mitigate, and or eliminate pest infestations
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
Pest Control Technician
Pest Control Plus
01.2022 - 08.2022
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Adhered to most stringent safety procedures when applying chemicals.
- Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
- Complied with safety guidelines and regulations with during pest control processes.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Prepared reports and kept detailed records of pest control activities.
Pest Control Technician
Terminix Pest Control
10.2021 - 12.2021
- Inspected commercial and residential buildings and structures for pest issues.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Complied with safety guidelines and regulations with during pest control processes.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Inspected equipment for proper functionality to effectively facilitate application.
- Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
Pest Control Technician
Orkin Pest Control
07.2021 - 09.2021
- Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
- Prepared detailed reports to provide information on pest activity and recommend corrective actions.
- Managed inventory of pest control products and supplies, ensuring adequate stock levels for service appointments.
- Enhanced team efficiency with thorough training on latest pest control techniques and safety protocols.
- Improved response times to emergency pest outbreaks, ensuring rapid and effective resolution.
- Conducted detailed inspections to identify source of pest infestations, leading to more effective treatment plans.
- Applied pesticides to inside and outside of structures utilizing company protocols.
Pest Control Technician
Citron Hygiene
10.2018 - 06.2021
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Inspected commercial and residential buildings and structures for pest issues.
- Complied with safety guidelines and regulations with during pest control processes.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Prepared reports and kept detailed records of pest control activities.
- Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
- Collaborated closely with sales representatives, providing expert advice on potential services to offer prospective clients during consultations.
- Conducted regular safety training sessions for staff, promoting adherence to industry regulations and best practices.
- Expanded knowledge of industry trends and innovations by attending annual conferences and completing continuing education courses regularly.
- Reduced chemical usage in treatments by implementing integrated pest management strategies, contributing to environmental sustainability.
- Conducted regular pest control treatments for commercial and residential properties, resulting in significant decrease in call-backs.
- Optimized inventory management of pest control supplies, ensuring team was always prepared without excess expenditure.
- Inspected commercial and residential properties to determine pest problems and implement most cost-effective solutions.
- Prepared detailed reports to provide information on pest activity and recommend corrective actions.
- Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
Pest Control Technician
Terminix Pest Control
01.2017 - 09.2018
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Adhered to most stringent safety procedures when applying chemicals.
- Inspected commercial and residential buildings and structures for pest issues.
- Applied chemical solutions on building surfaces to eliminate pests.
- Prepared reports and kept detailed records of pest control activities.
Education
Bachelor of Science - Chemistry
Gujarat University
India03-2003
Skills
- Dependable and reliable
- Pest removal
- Safety protocols
- Chemicals handling
- Valid [state] driver's license
- Clean driving record
- Preventative measures
- Pest management techniques
- Adaptable
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional
Interests
- Volunteer Work
- I participate in low-impact exercises to strengthen core muscles
Timeline
Pest Control Technician
Orkin Pest Control
09.2022 - Current
Pest Control Technician
Pest Control Plus
01.2022 - 08.2022
Pest Control Technician
Terminix Pest Control
10.2021 - 12.2021
Pest Control Technician
Orkin Pest Control
07.2021 - 09.2021
Pest Control Technician
Citron Hygiene
10.2018 - 06.2021
Pest Control Technician
Terminix Pest Control
01.2017 - 09.2018
Bachelor of Science - Chemistry
Gujarat University
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