Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
BusinessAnalyst

Urvika Patel

Student

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Taking a year gap before I start my next semester.

Overview

2
2
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Retail Sales Associate

Urban Behavior
Kitchener, Ontario
2022.02 - 2022.11
  • Accepting and processing orders, operating the POS system and handling with returns.
  • Customer service oriented.
  • Helped an average of over 35 customers per day by answering questions and locating products in the store.
  • Promotions specific promotions, deals and store loyalty programs.
  • Performed regular store maintenance tasks throughout business hours and after closing, cash handling, cleaned messes, organized shelves and restocked inventory.

Team Member

Tim Horton's
North York, Ontario
2021.09 - 2022.02
  • Engaged with over 50 customers in a friendly and polite manner per day.
  • Resolved customer concerns about sales and service.
  • Received payment by cash, credit cards, gift cards or automatic debits.
  • Issues receipt, refunds, credits or change due to the customers.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained sanitation, health and safety standards in work areas.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods.

Volunteer Retail Sales Associate

Westside - A Tata Enterprise
Navi Mumbai, India, Maharashtra
2019.05 - 2020.03
  • Worked as a Retail Associate in a successful Westside store.
  • Managed all retail duties, including cashier work, stocking and interacting with customers.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Collaborated with team members to achieve target results.
  • Handled POS, sales and inventory management in addition to customer service.

Education

BBA - Banking And Finance

Amity University Mumbai
Mumbai
2016.08 - 2019.05

MBA - Accounting And Finance

University of Waterloo
Waterloo, ON
2022.09 - 2025.05

Skills

Time Management

Sales

POS & Cash handling

Customer Service

Store opening and closing

Product promotions

Adaptability

Software

MS Office

Interests

Paint/Art

Photography

Timeline

MBA - Accounting And Finance

University of Waterloo
2022.09 - 2025.05

Retail Sales Associate

Urban Behavior
2022.02 - 2022.11

Team Member

Tim Horton's
2021.09 - 2022.02

Volunteer Retail Sales Associate

Westside - A Tata Enterprise
2019.05 - 2020.03

BBA - Banking And Finance

Amity University Mumbai
2016.08 - 2019.05
Urvika PatelStudent