MS Office
Urvika Patel
Student
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Taking a year gap before I start my next semester.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Retail Sales Associate
Urban Behavior
Kitchener, Ontario
02.2022 - 11.2022
- Accepting and processing orders, operating the POS system and handling with returns.
- Customer service oriented.
- Helped an average of over 35 customers per day by answering questions and locating products in the store.
- Promotions specific promotions, deals and store loyalty programs.
- Performed regular store maintenance tasks throughout business hours and after closing, cash handling, cleaned messes, organized shelves and restocked inventory.
Team Member
Tim Horton's
North York, Ontario
09.2021 - 02.2022
- Engaged with over 50 customers in a friendly and polite manner per day.
- Resolved customer concerns about sales and service.
- Received payment by cash, credit cards, gift cards or automatic debits.
- Issues receipt, refunds, credits or change due to the customers.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained sanitation, health and safety standards in work areas.
- Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods.
Volunteer Retail Sales Associate
Westside - A Tata Enterprise
Navi Mumbai, India, Maharashtra
05.2019 - 03.2020
- Worked as a Retail Associate in a successful Westside store.
- Managed all retail duties, including cashier work, stocking and interacting with customers.
- Maintained excellent attendance record, consistently arriving to work on time.
- Collaborated with team members to achieve target results.
- Handled POS, sales and inventory management in addition to customer service.
Education
BBA - Banking And Finance
Amity University Mumbai
Mumbai 08.2016 - 05.2019
MBA - Accounting And Finance
University of Waterloo
Waterloo, ON 09.2022 - 05.2025
Skills
Time Management
undefinedSoftware
Interests
Paint/Art
Photography
Timeline
MBA - Accounting And Finance
University of Waterloo
09.2022 - 05.2025
Retail Sales Associate
Urban Behavior
02.2022 - 11.2022
Team Member
Tim Horton's
09.2021 - 02.2022
Volunteer Retail Sales Associate
Westside - A Tata Enterprise
05.2019 - 03.2020
BBA - Banking And Finance
Amity University Mumbai
08.2016 - 05.2019
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