Urviben Rajput
2102 Highgate Red, Greater Sudbury
Summary
Experienced in customer service and data entry, I offer valuable expertise in optimizing tax processes gained during my tenure at MD Associates. With a keen eye for detail and exceptional relationship-building abilities, I am currently pursuing Professional Accounting Practices at Cambrian College. My educational background encompasses a degree in Organization Management from Canada and an MBA in Human Resource from India. I am proficient in business communication, financial modeling, and analysis, and have a strong familiarity with Microsoft Office Suite and SPSS software. Now, I am seeking an opportunity to further expand my knowledge in this field.
Overview
3
3
years of professional experience
Work History
Data Entry Operator
Computer Age Management Services Ltd.
09.2021 - 01.2022
- Worked as data entry operator in Computer Age Management Services Ltd
- Managed a large amount of incoming calls. Identified and assessed the customer's needs to achieve satisfaction.
- Provide accurate, valid, and complete information by using the right methods. Successfully received customers' calls and guided them in the right direction.
- Maintained records of customer interactions, processed customer accounts, and filed documents.
Accountant
MD ASSOCIATES & INVESTMENTS
07.2019 - 08.2021
- Addressed client inquiries about tax services, account status, and billing issues.
- Maintained accurate and confidential client records and documentation.
- Resolved issues and complaints efficiently with strong problem-solving skills.
- Educated clients on tax filing processes, required documentation, and deadlines.
- Managed phone, email, and in-person interactions professionally.
- Performed data entry through Tally. Stayed updated on company policies and tax laws to provide accurate information.
- Filing Income Tax Return.
Education
Professional Accounting Practices - Accounting And Finance
Cambrian College of Applied Arts And Technology
Greater Sudbury, ONOrganization Management - Management
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON12.2023
M.B.A - Human Resource
Uka Tarsadia University
India04.2019
B.B.A - Human Resource
Veer Narmad South Gujarat University
India04.2017
Skills
- Excel
- MS word
- SPSS
- Good perception skill
- Good communication skill
- Good decision making
Languages
English
Professional Working
Hindi
Native or Bilingual
Accomplishments
- Study on Employee Engagement at Aaiswarya Dyeing and Printing Mills, Surat. (Individual Project)
- Study on Corporate Governance Practices. (Group Project)
- Study on Worker's Opinion on Training and Development Activities at Aswani Industries Pvt. Ltd., Kadodara, Surat. (Group Project)
- Study on Employee Motivational Factors at Donear Industries, Limited, Jolwa, Surat. (Individual Project)
- A Comparative Study of Aggregator Food Delivery Services in Surat District.
Training And Project Details
- Sumul Dairy, Surat, Gujarat
- JK Paper Mill, Songadh, Gujarat
- Adani Port, Surat, Gujarat
- Mundra Port, Adani Foundation Karch, Mundra, Gujarat
Hobbies and Interests
- Music
- Net Surfing
- Travelling
- Interaction with People
Timeline
Data Entry Operator
Computer Age Management Services Ltd.
09.2021 - 01.2022
Accountant
MD ASSOCIATES & INVESTMENTS
07.2019 - 08.2021
Professional Accounting Practices - Accounting And Finance
Cambrian College of Applied Arts And Technology
Organization Management - Management
Cambrian College of Applied Arts And Technology
M.B.A - Human Resource
Uka Tarsadia University
B.B.A - Human Resource
Veer Narmad South Gujarat University
Similar Profiles
ANISH MURALIDHARANANISH MURALIDHARAN
Senior Executive at Computer Age Management servicesSenior Executive at Computer Age Management services
Sivashankar ThiyagarajanSivashankar Thiyagarajan
Head of Engineering , Vice President at Computer Age Management ServicesHead of Engineering , Vice President at Computer Age Management Services
VEDHAVALLI NVEDHAVALLI N
Intern at Computer Age Management ServicesIntern at Computer Age Management Services