Urvi Patel
Oshawa,Canada
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous Learning and growth
Overview
3
3
years of professional experience
Work History
Server
Harvey’s and Swiss Chalet
11.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Quality Assurance Analyst
Dharma Info Service PVT LTD
03.2022 - 02.2023
- Verified customer profiles and healthcare procedure to ensure high data accuracy and strict adherence to industry standard
- Implemented, robust quality assurance protocols that safeguarded sensitive patient information aligning with privacy and regulatory requirements critical in pharmacy setting.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Education
Project Management -
Durham College
Oshawa, ON12-2024
Hotel, Resort, and Restaurant Management -
Centennial College
Scarborough, ON05-2023
BBA - Hospitality And Tourism Management
Dr. Baba Saheb Ambedkar Open University
Ahmedabad, INDIA 03-2021
Skills
- Strong work ethic
- Task prioritization
- Guest engagement
- Exceptional customer service
- POS system operation
- Resolving complaints
Languages
English
Full Professional
Timeline
Server
Harvey’s and Swiss Chalet
11.2023 - Current
Quality Assurance Analyst
Dharma Info Service PVT LTD
03.2022 - 02.2023
Project Management -
Durham College
Hotel, Resort, and Restaurant Management -
Centennial College
BBA - Hospitality And Tourism Management
Dr. Baba Saheb Ambedkar Open University
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