URVASHI SAREEN
Calgary,AB
Summary
Dynamic leader with proven expertise in store operations oversight and personnel development, honed at Cinnzeo Bakery Cafe and McDonald's. Excelled in maximizing profitability and fostering team leadership, achieving significant improvements in efficiency and customer satisfaction. Skilled in operational budgeting and relationship building, adept at driving performance and profitability with a keen focus on achieving superior results.
Overview
3
3
years of professional experience
Work History
Store Manager
cinnzeo bakery cafe
Calgary, Alberta
05.2023 - Current
- Managed inventory, scheduling, and overall store operations.
- Oversaw the hiring and training of staff to ensure a competent and efficient team.
- Ensured quality and quantity standards were met at all store locations.
- Managed profit and loss statements to ensure financial stability.
- Managed food and labor expenses to increase profit margins.
Floor Supervisor
Mc Donalds
Delhi
07.2022 - 01.2023
- Performed daily opening and closing procedures according to established guidelines.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Created reports summarizing store operations performance and identified opportunities for improvement.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Scheduled staff shifts and assigned duties to ensure efficient workflow.
Education
Customer Service Skills Pathway Training -
Safe Check
06-2024
Food Safety Certificate -
safe check
04-2024
Bachelor of Science - Foods And Nutrition
M S University
Vadodara, India03-2005
Skills
- Operational budgeting
- Personnel development
- Store operations oversight
- Hourly shift management
- Promotional planning
- Customer service
- Marketing and promotions
- Database management
- Goals and performance
- Maximizing profitability
- Team leadership
- Staff management
- Team development
- Relationship building and management
Timeline
Store Manager
cinnzeo bakery cafe
05.2023 - Current
Floor Supervisor
Mc Donalds
07.2022 - 01.2023
Customer Service Skills Pathway Training -
Safe Check
Food Safety Certificate -
safe check
Bachelor of Science - Foods And Nutrition
M S University
Similar Profiles
Reine Andrew NaputoReine Andrew Naputo
Assistant Baker at Cinnzeo Bakery CaféAssistant Baker at Cinnzeo Bakery Café
Cathrine HernandezCathrine Hernandez
Baker at CV Investments Ltd. O/a Cinnzeo CafeBaker at CV Investments Ltd. O/a Cinnzeo Cafe
Sancia GonsalvesSancia Gonsalves
Bakery Manager at CINNZEOBakery Manager at CINNZEO