Rahul Barot
Gandhinagar,India
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
4
4
years of professional experience
Work History
Digital Officer/CVM/Teleperformance
Axis Bank
02.2021 - 09.2022
- Developed and managed digital marketing campaigns across various platforms.
- Collaborated with cross-functional teams to execute digital strategies effectively.
- Trained staff on best practices for using digital tools and platforms.
Assistant Manager
Axis Bank
09.2022 - 12.2022
- Assisted in managing daily banking operations and customer service activities.
- Supported branch staff in achieving sales targets and promoting financial products.
- Coordinated training sessions for new employees on systems and procedures.
- Fostered relationships with customers to enhance satisfaction and loyalty.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
Relationship Manager
Tata AIA Life Insurance Pvt. Ltd.
01.2023 - 06.2023
- Cultivated strong client relationships through regular communication and personalized service.
- Assisted clients in understanding insurance products and selecting appropriate coverage options.
- Managed client portfolios, ensuring timely follow-ups on policy renewals and updates.
- Developed training materials for new team members on relationship management practices.
- Organized client meetings to discuss policy performance and future needs assessments.
- Developed strategies to attract new customers while retaining existing ones.
Sales Manager
Aditya Birla Health Insurance Pvt Ltd.
06.2023 - Current
- Developed sales strategies to enhance customer engagement and retention.
- Trained and mentored team members on product knowledge and selling techniques.
- Managed client relationships to ensure satisfaction and loyalty.
- Analyzed market trends to identify new business opportunities and challenges.
- Coordinated sales meetings to align team goals and performance expectations.
- Reviewed sales reports to monitor performance and adjust tactics accordingly.
Education
Bachelor of Commerce -
University of Mumbai
06.2016
Skills
- Market analysis
- Client relationship management
- Sales strategy development
- Team leadership
- Customer engagement
- Cross-functional collaboration
- Training and mentoring
- Decision-making
- Financial management
- Business development
Timeline
Sales Manager
Aditya Birla Health Insurance Pvt Ltd.
06.2023 - Current
Relationship Manager
Tata AIA Life Insurance Pvt. Ltd.
01.2023 - 06.2023
Assistant Manager
Axis Bank
09.2022 - 12.2022
Digital Officer/CVM/Teleperformance
Axis Bank
02.2021 - 09.2022
Bachelor of Commerce -
University of Mumbai
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