Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ursula Missinhoun

ursula Missinhoun

Ottawa,ON

Summary


Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

1
1
year of professional experience

Work History

Sales Associate

Aldo Shoes
06.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Junior Pharmacy Assistant

Pharmacie Aimé Césaire
04.2023 - 05.2024
  • Reduced wait times for customers by efficiently managing prescription pickup lines through effective multitasking abilities.
  • Improved patient satisfaction by providing friendly and efficient customer service at the pharmacy counter.
  • Leveraged strong communication skills to address customers'' questions or concerns regarding medications, side effects, or drug interactions.
  • Assisted pharmacists in filling prescriptions accurately, ensuring proper medication dosage and labeling.

Education

Bachelor of Environmental Science - Global Warming

University of Ottawa
Ottawa, ON
04-2028

High School Diploma -

Le College Bilingue
Dakar, Senegal
06-2024

Skills

  • Service excellence
  • Effective team collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Aldo Shoes
06.2024 - 08.2024

Junior Pharmacy Assistant

Pharmacie Aimé Césaire
04.2023 - 05.2024

Bachelor of Environmental Science - Global Warming

University of Ottawa

High School Diploma -

Le College Bilingue

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ursula Missinhoun