Ursula Delorme
Brampton,ON
Summary
Committed employee with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly.
To secure a challenging position in a reputable company to expand my knowledge and skills
Overview
21
21
years of professional experience
Work History
Line Worker/Lead Hand
Maple Leaf Foods
10.2017 - 09.2023
- Start and sets up all equipment in the department.
- Use equipment properly to avoid workplace hazards or injuries.
- Assisted quality assurance by inspecting items
- Inspected final products to assess compliance with quality standards and established tolerances.
- Trained new employees on production line machinery for maximum output and safety.
- Knowledge of daily production requirements.
- Assist supervisors with various tasks throughout the department.
- Works daily in a fast paced environment
Sales Associate/Customer Service Representative
Walmart
11.2002 - 10.2018
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Westwood High School
Mississauga, ON06.1996
Timeline
Line Worker/Lead Hand
Maple Leaf Foods
10.2017 - 09.2023
Sales Associate/Customer Service Representative
Walmart
11.2002 - 10.2018
High School Diploma -
Westwood High School
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