Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Urooj Fatima Khan

Ajax

Summary

Outgoing and driven student with strong customer service, sales, and teamwork experience. Skilled in working under pressure, delivering personalized experiences, and contributing to team goals. Passionate about the beauty industry and committed to creating empowering customer interactions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

UGC Creator

TikTok – Remote
01.2023 - Current
  • Created beauty-focused product review content for TikTok, building an engaged following and consistently driving high viewership.
  • Boosted audience engagement by 35% through consistent interaction, aesthetic visuals, and on-trend content creation.
  • Reviewed and promoted 10+ products, contributing to increased online visibility and customer interest for partnered brands.
  • Identified target audiences to analyze characteristics, behavior, and media habits.

Mechanical Engineer

KON Aerosytems- Richmond Hill, ON
01.2025 - 05.2025
  • Engineered the design, analysis, failure modes of electromagnetic launch systems within landing gear systems using excel.
  • Managing and evaluating maglev propulsion systems utilizing Linear Induction Motors, identifying benefits and challenges for UAV applications.
  • Coordinated with other departments such as procurement, logistics, and quality control to streamline interdepartmental communication and collaboration efforts effectively.

Lead Product Engineer

Veterinary Tech- Remote
09.2024 - 12.2024
  • Prototyped and developed innovative hardware for Vet healthcare solutions recognized by Silicon Valley Investors through visual studio..
  • Optimized workflows by integrating designs with AI and quantum-powered technologies, improving system efficiency by 7%.
  • Maintained detailed documentation of all project phases from concept design through final testing stages, ensuring smooth handoff to production teams.

Ice Cream Scooper

Baskin Robbins- Ajax, ON
07.2022 - 09.2022
  • Managed customer transactions and promoted new flavors and promotions, enhancing customer engagement.
  • Excelled in a fast-paced environment, ensuring high standards of customer service and sales management during peak hours, under pressure effectiveness by 80%.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.

Cashier and Customer Service

Afghan Cuisine- Ajax, ON
02.2022 - 06.2022
  • Coordinated with kitchen staff, manager regarding special customer requests. To improve client retention, trained 9 employees over a four-month period, resulting in 20% reported increase in customer satisfaction.
  • Create an outstanding store environment catering to specific customer needs; providing a premier level of customer service.


Cashier

Kunafa King- Ajax, ON
10.2021 - 01.2022
  • Provided high level of customer service and demonstrated ability to effectively multi-task in a high stress environment catering to 80% increase in sales and reviews.
  • Generated 500+ sales and $5,000 in profit on opening day through customer service and effective management.

Education

Bachelor Of Mechanical Engineering -

Ontario Tech University
Oshawa, ON
04.2027

Skills

  • Soft skills: Visual communication, Design expertise, Team collaboration, Customer needs assessment, Organization and multitasking
  • Software: Arduino IDE, Visual Studio Code, Excel, Microsoft

Certification

CPR Level C & First AID, B1 French Level

Languages

French
Hindi
Arabic
Punjabi

Timeline

Mechanical Engineer

KON Aerosytems- Richmond Hill, ON
01.2025 - 05.2025

Lead Product Engineer

Veterinary Tech- Remote
09.2024 - 12.2024

UGC Creator

TikTok – Remote
01.2023 - Current

Ice Cream Scooper

Baskin Robbins- Ajax, ON
07.2022 - 09.2022

Cashier and Customer Service

Afghan Cuisine- Ajax, ON
02.2022 - 06.2022

Cashier

Kunafa King- Ajax, ON
10.2021 - 01.2022

Bachelor Of Mechanical Engineering -

Ontario Tech University

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Urooj Fatima Khan