Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Uriel Mondejar

Uriel Mondejar

Victoria

Summary

Dynamic Sales Associate with proven expertise in customer service and sales expertise honed at Vic Streetwear and Tim Hortons. Excelled in building customer relationships, enhancing team productivity, and implementing feedback to drive sales. Skilled in cash handling accuracy and teamwork, consistently boosting customer satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

Sales Associate

Vic Streetwear
05.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.

Sales Associate

Tim Hortons
06.2023 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Nursing

Belmont Secondary School
Langford, BC

Skills

  • Customer service
  • Time management
  • Problem-solving skills
  • Teamwork and collaboration
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Cash handling
  • Money handling
  • Flexible schedule
  • Cash register operation
  • Cash handling accuracy
  • Sales expertise
  • Feedback implementation
  • Reading comprehension skills

Languages

English
Native or Bilingual

Timeline

Sales Associate

Vic Streetwear
05.2024 - Current

Sales Associate

Tim Hortons
06.2023 - 11.2023

Nursing

Belmont Secondary School

Similar Profiles

CREATE PROFILE
Uriel Mondejar