Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
8
8
years of professional experience
Work History
Salesperson
Montacargas y Accesorios de Nicaragua
NICARAGUA, Managua
08.2016 - 09.2024
Developed and implemented strategies to meet sales quotas.
Analyzed customer feedback to identify areas of improvement in product offerings.
Gathered data on competitors' pricing, products, and promotional activities.
Resolved customer complaints promptly and efficiently.
Assisted customers in selecting appropriate products or services for their needs.
Participated in trade shows, conferences, and other marketing events.
Collaborated with team members to develop effective sales plans.
Coordinated delivery schedules with vendors for timely shipment of goods.
Utilized CRM software tools to track leads, manage accounts, and document conversations.
Educated customers about products and services offered by the company.
Participated in trade shows and sales events to promote products.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Developed and maintained relationships with new and existing clients to increase sales revenue.
Listened to customer needs to identify and recommend best products and services.