Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Uranus Dawoodzada

Ottawa,ON

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Interpreter

Association for new Canadian
St. John's, Newfoundland and Labrador
02.2024 - 06.2024
  • Interpreted verbal conversations between individuals with limited English proficiency.
  • Assisted in the interpretation of medical documents, including patient records and discharge summaries.
  • Provided simultaneous translation services for conferences, meetings, seminars and interviews.
  • Facilitated communication between non-English speaking patients and healthcare providers.
  • Sat in on meetings to provide members with oral translations of conversations and information.

Call Center Representative

MTN Company
Afghanistan, Kabul
01.2021 - 01.2022
  • Maintained accurate records of customer interactions for future reference.
  • Offered additional products or services to enhance customer experience.
  • Processed orders, forms, applications, and requests accurately and efficiently.

Education

High School Diploma -

Afghan Kot
Afghanistan
12-2015

Skills

  • Client Support
  • Records Management
  • Relationship Building
  • Interpersonal Communication

Languages

English
Professional
Persian
Native/ Bilingual

Timeline

Interpreter

Association for new Canadian
02.2024 - 06.2024

Call Center Representative

MTN Company
01.2021 - 01.2022

High School Diploma -

Afghan Kot

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Uranus Dawoodzada