Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Interpreter
Association for new Canadian
St. John's, Newfoundland and Labrador
02.2024 - 06.2024
Interpreted verbal conversations between individuals with limited English proficiency.
Assisted in the interpretation of medical documents, including patient records and discharge summaries.
Provided simultaneous translation services for conferences, meetings, seminars and interviews.
Facilitated communication between non-English speaking patients and healthcare providers.
Sat in on meetings to provide members with oral translations of conversations and information.
Call Center Representative
MTN Company
Afghanistan, Kabul
01.2021 - 01.2022
Maintained accurate records of customer interactions for future reference.
Offered additional products or services to enhance customer experience.
Processed orders, forms, applications, and requests accurately and efficiently.
Education
High School Diploma -
Afghan Kot
Afghanistan
12-2015
Skills
Client Support
Records Management
Relationship Building
Interpersonal Communication
Languages
English
Professional
Persian
Native/ Bilingual
Timeline
Interpreter
Association for new Canadian
02.2024 - 06.2024
Call Center Representative
MTN Company
01.2021 - 01.2022
High School Diploma -
Afghan Kot
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