Summary
Overview
Work History
Education
Skills
Timeline
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Upesha Patel

North York,ON

Summary

Driven and detail-oriented professional with a strong work ethic and excellent communication skills. Expert in customer service and safety protocols, proficient in MS Office, and adept at managing multiple tasks efficiently. Achieved significant improvements in guest satisfaction and operational efficiency.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate (Temporary/Seasonal)

No Frills Grocery
09.2023 - Current
  • Checked out customers and bagged items quickly.
  • Suggested additional items and offered samples of weekly promotional items to increase store sales.
  • Praised by management for being a fast and efficient worker, requiring little supervision. Served shoppers in a prompt, courteous and friendly manner.

Event Staff

GLS University
07.2021 - 01.2023

Responsibilities included:

  • Greeting all guests in a timely manner upon entering and exiting.
  • Checking all bags in a timely manner for banned items and permissible bag sizes to insure safety.
  • Hosting in-person and online events,
  • Ticket scanning.
  • Answering any questions a guest may have with accurate information.
  • Assisting guests with directions to any area of the stadium with precision.
  • Guaranteeing a high level of customer service.
  • Follow the operations managers' instructions to plan and organize every campaign and event.

Education

Graduate Certificate - Project Management - Information Technology

Seneca College of Applied Arts And Technology
North York, ON
10.2024

Graduate Certificate - Cyber Security

Seneca College of Applied Arts And Technology
North York, ON
06.2024

Skills

  • Strong communication skills
  • Organized
  • Detail-oriented
  • Excellent multi-tasker
  • Effective team player
  • Strong work ethic
  • Time management
  • Proficient in MS Office
  • Flexible schedule
  • Goal-oriented
  • Cheerful and energetic
  • Hard-worker

Timeline

Retail Sales Associate (Temporary/Seasonal)

No Frills Grocery
09.2023 - Current

Event Staff

GLS University
07.2021 - 01.2023

Graduate Certificate - Project Management - Information Technology

Seneca College of Applied Arts And Technology

Graduate Certificate - Cyber Security

Seneca College of Applied Arts And Technology
Upesha Patel