Upasana

working here as a part time

• Greets clients with courtesy and announces their arrival to the necessary departments
• Handles incoming calls on a multi-line phone system and directs them to the correct staff member while answering general information questions as required
• Provides administrative support to the executive staff when needed, such as data entry, preparing correspondence and record-keeping
• Maintains lobby in a neat and organized fashion to ensure that clients are comfortable and feel welcomed
• Coordinates with the office manager to ensure office supplies are well stocked

• Keep in touch with job candidates and clients through phone, email, text, or app
• Schedule shifts for over 100 workers every day
• Make work schedules and track who shows up
• Check in with workers to see how they’re doing, based on what the client needs
• Make sure new workers show up on their first day and are ready to go
• Give tours of the workplace and explain job duties and company rules
• Follow safety rules and help improve them
• Solve problems and handle complaints
• Give safety gear (PPE) to new workers and order more when needed
• Report any crimes or illegal actions at Kuehne + Nagel work sites
• Keep restricted areas safe by controlling who goes in
• Do background checks and interview new hires
• Help workers and answer their questions (customer service)
• Enter and update data in the company system
• Manage information about employees
• Do other tasks as needed by the company or clients
• Vertical Staffing Resources - https://www.verticalstaffingresources.com/

• Assist callers with registering for aid, updating their information, and resolving issues.
• Coordinate with field teams and other departments to facilitate effective disaster
response and resource distribution.
• Proficient in managing user accounts, groups, and permissions within Active Directory
environments.
• Experience in providing technical assistance and troubleshooting to end-users through
various channels, including phone, email, and remote desktop support.
• Successfully supported end-users in utilizing Microsoft Office applications and Windows
operating systems, resolving issues and providing training as needed
• processing orders, accepting payments, and issuing refunds

• Working as part of a team, collaborating with colleagues to resolve client issues and provide
excellent customer service
• Maintaining accurate records of client communications and resolutions
• Communicating valuable feedback to other departments regarding customer comments and
possible opportunities for improvement