Unula Pedias
Oshawa,ON
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Receptionist
Refine Medical Aesthetics
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Assisted with onboarding new clients and securing paperwork completion.
Restaurant Hostess
Boston Pizza Restaurant
08.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Used POS system to process cash, credit and debit payments.
- Took orders and closed guest checks by submitting information into POS system.
Waitress
Forever fresh
06.2020 - 09.2020
- Accurately delivered detailed customers orders, take guests orders, cleaning up tables, wash dishes, Made sure to stay attentive to guests, ensuring all orders were correct, inform customers of daily specials
Education
High School Diploma -
Eastdale CVI
Oshawa, Ontario06.2023
Skills
- Communicates effectively
- Quick learner
- Can multitask effectively
- Works well in a team or independently
- Honest,reliable and adaptable
- Customer interaction
- Strong teamwork
References
References available upon request
Timeline
Restaurant Hostess
Boston Pizza Restaurant
08.2023 - Current
Waitress
Forever fresh
06.2020 - 09.2020
Receptionist
Refine Medical Aesthetics
High School Diploma -
Eastdale CVI
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