Unsa Shoaib

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Reviewing workload for assigned area of the store.
• Working merchandise, Cap bins and stock picks to support the Customer Availability Process.
• Completing price changes and accurately signing merchandise.
• Print, set and finalizing Modelers, set feature to home and merchandising areas.
• Completing Section Work -Modular integrity, PI and shelf capacity errors.
• Working recovery merchandise from the Customer Service desk and complete zoning tasks in assigned areas.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• Assist and support other task teams as needed, in order to fulfill customer expectations.
• Self check out and Cashier trained.

• Answer and direct phone calls.
• Organize and schedule appointments.
• Plan meetings and take detailed minutes.
• Assist in the preparation of regularly schedules reports.
• Develop and maintain filing system.
• Write and distribute emails, correspondence memos, letters, faxes abd forms.
• Maintain office contacts etc.

• Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
• Applied makeup in accordance with clothing style.
• Performed full makeup applications on clients.
• Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
• Scheduled onsite and offsite makeup appointments for clientele.
• Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Inform customers of pricing and special offers.
• Answered phone calls and emails to schedule client appointments.
• Consistently received positive performance reviews from guests.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
• Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.

• Worked with Wal-mart, JCPenney, Bed Bath & Beyond, Kohl's, Target, Sears etc...
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Developed and maintained courteous and effective working relationships.
• Served customers and followed outlined steps of service.
• Improved operations through consistent hard work and dedication.
• Exceeded goals through effective task prioritization and great work ethic.
• Participated in team-building activities to enhance working relationships.
• Used coordination and planning skills to achieve results according to schedule.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Travelled various countries to meet Clients and attend various fairs.