Unnikrishnan Elamana
Toronto,ON
Summary
Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate
Walmart
Mississauga, ON
05.2023 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Created promotional materials to advertise products and services.
Administrative Manager
Ahmed Al Shaaili Modern Enterprises
Muscat, Sultanate Of Oman
05.2020 - 11.2022
- Monitoring costs and assisting in budget preparation
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Verified customer information for orderly, up-to-date online systems.
- Met department budgets by monitoring and reporting on office expenses.
- Organized and updated databases, records and other information resources.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
Administrative Assistant
New Al Marhoobi Trading & Contracting LLC
Muscat, Sultanate Of Oman
12.2017 - 05.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
Education
Business
St Lawrence College
Toronto, ON08.2024
Association of Certified Chartered Accountants - Accounting And Finance
Majan University
02.2019
CBSE 12th -
Indian School Salalah
Salalah, Sultanate Of Oman02.2016
Skills
- Policy Development
- Performance Evaluations
- Stakeholder Management
- Accounting Procedures
- Recordkeeping and Reporting
- Hiring and Training
- Resources Allocation
- Employee Development
- Microsoft Office Suite
- Customer Service Management
- Schedule Management
- Organization and Multitasking
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Hindi
Native or Bilingual
Arabic
Full Professional
Urdu
Professional Working
Personal Information
Title: Administrative Manager
Certification
- First Aid/CPR Certified
Timeline
Associate
Walmart
05.2023 - Current
Administrative Manager
Ahmed Al Shaaili Modern Enterprises
05.2020 - 11.2022
Administrative Assistant
New Al Marhoobi Trading & Contracting LLC
12.2017 - 05.2020
Business
St Lawrence College
Association of Certified Chartered Accountants - Accounting And Finance
Majan University
CBSE 12th -
Indian School Salalah